Cryptomator drive listed as "Disconnected Network Drive"

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netizenk
Posts: 15
Joined: 27 Oct 2020 05:24

Cryptomator drive listed as "Disconnected Network Drive"

Post by netizenk »

Why is Cryptomator virtual drive shown in XYPlorer as "Disconnected Network Drive" with a red cross over the drive icon when Windows Explorer is showing it as just Cryptomator?

Any way to fix this?

netizenk
Posts: 15
Joined: 27 Oct 2020 05:24

Re: Cryptomator drive listed as "Disconnected Network Drive"

Post by netizenk »

Here is a screenshot...
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Cryptomator.png
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phred
Posts: 223
Joined: 26 Dec 2021 02:10
Location: Boston USA

Re: Cryptomator drive listed as "Disconnected Network Drive"

Post by phred »

Have you rebooted your PC since this started appearing?
Have you opened the drive in Windows Explorer to confirm that it's actually connected?

netizenk
Posts: 15
Joined: 27 Oct 2020 05:24

Re: Cryptomator drive listed as "Disconnected Network Drive"

Post by netizenk »

Yes and yes, and yes it opens fine in both Windows Explorer and XYPlorer, it's just displayed in XYplorer as disconnected.

admin
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Re: Cryptomator drive listed as "Disconnected Network Drive"

Post by admin »

Check out this option: Configuration | General | Startup & Exit | Reconnect mapped network drives on startup

netizenk
Posts: 15
Joined: 27 Oct 2020 05:24

Re: Cryptomator drive listed as "Disconnected Network Drive"

Post by netizenk »

That option was not checked so I checked it, restarted XY, verified it was now checked but the drive was still showing as "Disconnected Network Drive". So I rebooted Windows, unlocked the Cryptomator drive first, than started XY and verified that the options is still checked but the drive is still displayed as "Disconnected Network Drive".

Do keep in mind that this is not actually a mapped network drive, it is a local virtual drive created by Cryptomator cloud encryption software.

In Windows Explorer when This PC is selected the drive is listed under Network locations probably because the address is \\cryptomator\vault so that tricks Windows into detecting it as a mapped network drive. However, as I mentioned, in Windows Explorer it is not displayed as disconnected, it looks just like any other mapped network drive.

admin
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Re: Cryptomator drive listed as "Disconnected Network Drive"

Post by admin »

Note that the words "Disconnected Network Drive" are coming from Windows. It's the reply on XYplorer's question "What kind of drive is this?". Can't do anything about it. :|

netizenk
Posts: 15
Joined: 27 Oct 2020 05:24

Re: Cryptomator drive listed as "Disconnected Network Drive"

Post by netizenk »

Understood but just for clarity, Windows Explorer is not displaying it as "Disconnected Network Drive" but as Cryptomator... check out the screenshot.
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highend
Posts: 13274
Joined: 06 Feb 2011 00:33

Re: Cryptomator drive listed as "Disconnected Network Drive"

Post by highend »

Try this:

Unmount that virtual drive
Open a command prompt with admin permissions, execute

Code: Select all

REG ADD "HKLM\SYSTEM\CurrentControlSet\Control\NetworkProvider" /v "RestoreConnection" /t REG_DWORD /d "0x00000000" /f
REG ADD "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System" /v "EnableLinkedConnections" /t REG_DWORD /d "0x00000001" /f
Restart the PC, mount it again and... does it work then?
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netizenk
Posts: 15
Joined: 27 Oct 2020 05:24

Re: Cryptomator drive listed as "Disconnected Network Drive"

Post by netizenk »

Just in case someone else runs into this: In "Virtual Drive" tab of Cryptomator settings, I changed the "Volume Type" drop down from "Automatic" to "WinFsp (Local Drive)", restarted Cryptomator and it started showing as regular local drive.

Thanks to everyone who replied.
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Cryptomator.png
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