Rightclick on folder does not show AV choice

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HDavis
Posts: 2
Joined: 22 Apr 2019 06:08

Rightclick on folder does not show AV choice

Post by HDavis »

I am on a PC with Win 10 Pro. In XYplorer, my antivirus (Bitdefender) is not shown as an option when I rightclick with mouse on any folder in folder view (see second image attached). The AV shows as an option if rightclick on any folder in Win 10 File Explorer (see first image attached). How do I include Bitdefender in the rightclick list in XYplorer? I am afraid that I am not describing the problem to well since I am relatively new to PCs. Please ask questions if you need more info. Thank you.
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RalphM
Posts: 1932
Joined: 27 Jan 2005 23:38
Location: Cairns, Australia

Re: Rightclick on folder does not show AV choice

Post by RalphM »

Welcome to the forum!
Does it show up after you click on the entry "Show 64-bit Context Menu" just above the Open in your second screenshot?
If yes, you should investigate if Bitdefender could install a 32-bit context menu somehow.
Ralph :)
(OS: W11 22H2 Home x64 - XY: Current beta - Office 2019 32-bit - Display: 1920x1080 @ 125%)

HDavis
Posts: 2
Joined: 22 Apr 2019 06:08

Re: Rightclick on folder does not show AV choice

Post by HDavis »

Thanks for your reply. I tried the Show 64-bit Context Menu, but Bitdefender does not show up on this list as well.
I also tried rightclick with CTRL, with SHIFT, with ALT, with SPACE BAR, etc but no luck so far.

_eka_
Posts: 6
Joined: 12 Jul 2019 05:56

Re: Rightclick on folder does not show AV choice

Post by _eka_ »

Hi, I'm also interested in this... Is there any way to get the same context menu that we get in the File Explorer?

nas8e9
Posts: 2232
Joined: 21 Jun 2008 14:50

Re: Rightclick on folder does not show AV choice

Post by nas8e9 »

Unfortunately Bitdefender (like Norton) limits itself to Windows Explorer; other file managers don't show the context menu either.

It should be possible to create a button to scan files and/or folders, but I can't find the command line parameters to achieve that.

highend
Posts: 13274
Joined: 06 Feb 2011 00:33

Re: Rightclick on folder does not show AV choice

Post by highend »

but I can't find the command line parameters to achieve that
Because there aren't any
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nas8e9
Posts: 2232
Joined: 21 Jun 2008 14:50

Re: Rightclick on folder does not show AV choice

Post by nas8e9 »

highend wrote: 16 Jul 2019 12:31
but I can't find the command line parameters to achieve that
Because there aren't any
Thank you. That's awkward :| .

_eka_
Posts: 6
Joined: 12 Jul 2019 05:56

Re: Rightclick on folder does not show AV choice

Post by _eka_ »

I don't really know how all this work but an Email to the AV vendor asking for this wouldn't solve this issue?

highend
Posts: 13274
Joined: 06 Feb 2011 00:33

Re: Rightclick on folder does not show AV choice

Post by highend »

but an Email to the AV vendor asking for this wouldn't solve this issue?
Probably a 0.000001 % chance. I'd say: less than that^^
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sylumer
Posts: 4
Joined: 14 Feb 2017 14:47

Re: Rightclick on folder does not show AV choice

Post by sylumer »

I'm not sure if it is the same version of Bitdefender, but there are command-line options listed in section 6.1 of this user guide that looks as though it would let you run a scan on a specific file or folder structure.
See if FileScan.OnDemand.RunScanTask with the path option set to your desired path would work for you.

highend
Posts: 13274
Joined: 06 Feb 2011 00:33

Re: Rightclick on folder does not show AV choice

Post by highend »

I don't think that he's using something different than the home user version of e.g. antivirus plus (and not the endpoint protection line for companies) which does
not have a command line scanner...
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