Hello,
I have installed XY on two PC Windows10 computers and with one I have a good preview of msg files but on another, I can't make XY to preview. The configuration of Previewed Formats is the same. I tried to switch on and off office preview msg, add custom preview msg. it only previews as a text which is of course rubbish.
on the platform where I have a perfect view, I did not make any special tricks...
outlook msg preview
Re: outlook msg preview
Which Office, which bitness, does it work in a fresh instance?
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Re: outlook msg preview
sorry, missed your post. Looks forum does not send emails with notifications....anyway both 2016 32 bits. I do not think it is an office issue as I am trying to view msg as a standalone file which is the same for all office versions.
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Re: outlook msg preview
[Jancarz approached me with still the same issue per email today]
Different Office versions might install different preview handlers. Are you sure that your machines have exactly the same Office version?
Different Office versions might install different preview handlers. Are you sure that your machines have exactly the same Office version?
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Re: outlook msg preview
...and bitness?
Ralph
(OS: W11 22H2 Home x64 - XY: Current beta - Office 2019 32-bit - Display: 1920x1080 @ 125%)
(OS: W11 22H2 Home x64 - XY: Current beta - Office 2019 32-bit - Display: 1920x1080 @ 125%)
Re: outlook msg preview
Yes, exactly the same. Problem is for many years, going through all updates.
Re: outlook msg preview
With bitness I meant primarily Outlook's bitness as one can install 32bit Office on a 64-bit OS.
Ralph
(OS: W11 22H2 Home x64 - XY: Current beta - Office 2019 32-bit - Display: 1920x1080 @ 125%)
(OS: W11 22H2 Home x64 - XY: Current beta - Office 2019 32-bit - Display: 1920x1080 @ 125%)
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Re: outlook msg preview
Try to run this line through the address bar of XYplorer:
What is the result?
Code: Select all
text get("previewhandler", "msg");
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