After deleting the third pdf file (may also other formats) in a row, the programm shuts down without any message. After this happend, the program exe is gone.
deleting serveral files ends in crash and deleting the programm exe
Re: deleting serveral files ends in crash and deleting the programm exe
- Adobe Acrobat (Reader) installed?the program exe is gone
- Preview pane visible?
- An exclusion for XYplorer.exe / its path defined in your antivirus solution?
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Re: deleting serveral files ends in crash and deleting the programm exe
highend wrote: ↑28 Mar 2019 08:55- Adobe Acrobat (Reader) installed? → yes, but i use normally foxitthe program exe is gone
- Preview pane visible? → no! this caused an crash constantly by clicking through pdf's
- An exclusion for XYplorer.exe / its path defined in your antivirus solution? → I told my anti-virus thats safe
Re: deleting serveral files ends in crash and deleting the programm exe
Okay, it was our Trend-Micro scanner!
I dont know why, but during the deleting actions the scanner declares the xyplorer.exe as a problem.
Now I've to configure this on all our clients seperately. Okay...
But a general soloution would be nice.
I dont know why, but during the deleting actions the scanner declares the xyplorer.exe as a problem.
Now I've to configure this on all our clients seperately. Okay...
But a general soloution would be nice.
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Re: deleting serveral files ends in crash and deleting the programm exe
Clicking alone cannot cause any such trouble. It *might* be caused by the File Info Tips (in case you hovered the icon before clicking). To exclude this please untick this setting: Configuration | Information | File Info Tips | Show file info tips. If the crashes stop then we have a blood trace.
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