Crash when trying to view large image

Orson · Post by **Orson** » 20 Jul 2007 17:56

Build 064 of beta: I'm viewing thumbnails of JPG files. I click one to see it larger. An error message appears.... something about error 480... cannot create auto-redraw image. The program crashes. This is repeatable.

Gandolf · Post by **Gandolf** » 21 Jul 2007 03:18

No problem for me checking a number of JPG files.

Is it all files or only certain files and what sort of sizes are they?

jacky · Post by **jacky** » 21 Jul 2007 03:46

Gandolf wrote:Is it all files or only certain files and what sort of sizes are they?

My guess, it is only with some files, I think not necessarly the biggest/largest ones, and once Orson will have rebooted the problem will not occur again.

At least that's how it worked for me when it happened

Orson · Post by **Orson** » 21 Jul 2007 19:57

Unfortunately, the problem recurs after rebooting my PC. Not on every image by any means, just on a few of a set of JPGs.

It appears to happen only when clicking a thumbnail, not when clicking the preview image in the lower panel. One image that produces this is a 2.1 MB JPG, 4200 x 2800 pixels -- so a large image. Its dpi is 300 pixels per inch also. A lot of data packed in there.

But as I said, unfortunately rebooting did not stop this from happening.

Post by **admin** » 24 Jul 2007 09:13

Orson wrote:It appears to happen only when clicking a thumbnail, not when clicking the preview image in the lower panel. One image that produces this is a 2.1 MB JPG, 4200 x 2800 pixels -- so a large image.

Yes, size in pixels does matter here. Other factors a hardware (RAM, graphic card), and the current usage of the graphics memory.

Anyway, I fixed the crash.

Orson · Post by **Orson** » 24 Jul 2007 17:27

Thanks. It's not crashing now when I click on thumbnails of my big image files.