Pretty good product with no customer service

[XY fan]

Speaking of service however, shouldn't you be able to upgrade to a Lifetime license for less than 60$ if you do it within a month or so of buying your standard license?

After all, Lifetime License = 80$. Standard license 40$ + Upgrade 60$ = $100. If you upgrade after several months then fair enough, but within a month maybe a concessional upgrade would be appropriate?

[WirlyWirly]

Sounds like my guy didn't go all-in from the get go

I went all-in after only a couple days into my trial, and then there was a black friday sale (50% off) a week or two later. I wasn't even mad, it was totally worth the full purchase price. I did share the deal though and I know of a handful of people who bought a license.

[XY fan]

When I try to buy the Upgrade License for $59.95, even though the site says $59.95, when I click on BUY NOW, it comes up with $79.95?

A glitch somewhere?

[admin]

Did you go through this?

https://www.xyplorer.com/purchase.php?l ... p=1#buynow

[XY fan]

Thanks, And yes, I did go through that and when I get to the PayPal/Visa pop-up it says 79.95.

[admin]

Cannot explain. It is working here, and customers are buying upgrades for the discounted price all the time. Never got any such complaints.

[XY fan]

Yep - still doing it here. When the box headed "XYplorer Checkout" pops up it says $79.95 not $59.95.

Oh well, no hurry I guess. I only bought XYplorer two weeks ago so plenty of time for the problem to get fixed before I need to do something. I just love it BTW - most interesting piece of software I have ever bought. With tongue firmly in cheek, I am not sure I would call it "productivity" software however, because I could customize it forever.

[XY fan]

Mystery solved.

The PayPal box was coming up with 79.95 AUD - which is the correct conversion of 59.95 USD. But because 79.95 was the same number as 79.95 USD for the new lifetime purchase, I was assuming .......

Anyway, I am now fully paid-up.

[admin]

Ah, what a mean coincidence. Good for both of us that you solved the mystery.