reset preview pane viewport

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calude
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reset preview pane viewport

Post by calude »

hi All

since 2-3 days when I click a PDF, in preview pane the preview port is shifted to the left instead of centred as it was before. see attach
a close and open of preview pane brings it back centered.
fresh:: xy shows it ok

Claude


xyplorer 22.10.0011
2021-08-01_120104.png
2021-08-01_120104.png (93.37 KiB) Viewed 1983 times

admin
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Re: reset preview pane viewport

Post by admin »

:? It wasn't me. Not the slightest idea what could cause this. I don't even see how I could do this on purpose.

calude
Posts: 355
Joined: 13 Aug 2008 10:16
Location: Switzerland
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Re: reset preview pane viewport

Post by calude »

please Its a major problem for me

CLaude

admin
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Re: reset preview pane viewport

Post by admin »

Restart Windows.

calude
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Re: reset preview pane viewport

Post by calude »

restart Windows doesnt fix it

admin
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Re: reset preview pane viewport

Post by admin »

- You don't get this issue with a fresh version?
- What's your PDF-viewer?

calude
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Re: reset preview pane viewport

Post by calude »

admin wrote: 02 Aug 2021 14:29 - You don't get this issue with a fresh version?
- What's your PDF-viewer?
Fresh:: no issue
PDF Pdf Xchange pro

admin
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Re: reset preview pane viewport

Post by admin »

Did you already try to open Pdf Xchange pro and check out its behavior/settings?

calude
Posts: 355
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Re: reset preview pane viewport

Post by calude »

admin wrote: 02 Aug 2021 15:14 Did you already try to open Pdf Xchange pro and check out its behavior/settings?
I use pdfxchange for almost 10 years and the preview worked fine till lastly.

to come out of this shifted viewport I can also double click on the title bar this fixes the position of the preview pane
maximize and minimize bring the viewport back to normal
but at the next click on a pdf file the problem is back

admin
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Re: reset preview pane viewport

Post by admin »

- Can you show a screenshot of the complete XY window with the shifted preview?
- Can you send me your XYplorer.ini file?

calude
Posts: 355
Joined: 13 Aug 2008 10:16
Location: Switzerland
Contact:

Re: reset preview pane viewport

Post by calude »

admin wrote: 02 Aug 2021 17:26 - Can you show a screenshot of the complete XY window with the shifted preview?
- Can you send me your XYplorer.ini file?
tried to send you a PM but the forum User Control Panel doesnt allow *.png

finally sent to support@xyplorer.com

Merci

Claude

admin
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Re: reset preview pane viewport

Post by admin »

Got it. I will look at it later.

calude
Posts: 355
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Re: reset preview pane viewport

Post by calude »

admin wrote: 02 Aug 2021 19:01 Got it. I will look at it later.
Don

The problem is still there ...

Claude

RalphM
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Re: reset preview pane viewport

Post by RalphM »

As there has been no new beta version since August 3 how should it have been solved?
Patience is a virtue :whistle:
Ralph :)
(OS: W11 22H2 Home x64 - XY: Current beta - Office 2019 32-bit - Display: 1920x1080 @ 125%)

calude
Posts: 355
Joined: 13 Aug 2008 10:16
Location: Switzerland
Contact:

Re: reset preview pane viewport

Post by calude »

admin wrote: 02 Aug 2021 19:01 Got it. I will look at it later.

E7#9 | G F | E7#9 | G F |

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