can't preview PDFs

[On2It]

When I hover over a PDF I don't get a preview. I get a message "Cannot decode". Any suggestions why I get this?

[highend]

XY version?
Does the preview pane work for that pdf?
What does text get("previewhandler", "pdf"); show when it is executed from the address bar?

[On2It]

version: 21.40.01

response to command:
GUID: {DC6EFB56-9CFA-464D-8880-44885D7DC193}
DefaultName: Adobe PDF Preview Handler for Vista
DisplayName: @C:\Program Files (x86)\Adobe\Acrobat DC\Acrobat\pdfprevhndlr.dll,-101

How do I access the preview pane you mention?

[highend]

Menu - Window - Show Preview Pane

Try the checkmark for this:
Configuration | Other | Shell Integration | 64-bit Windows | Use 64-bit preview handlers for preview

[On2It]

Yes, I have that checked already.

[highend]

https://www.xyplorer.com/faq-topic.php?id=PDFpreview

[On2It]

thank you for the FAQ.

I will think about installing PDF-XChange Viewer.

[highend]

You can use Sumatra PDF as well (https://www.sumatrapdfreader.org/downlo ... iewer.html)
You need the installer of course...

When the installer window pops up, click on the "Options" button and check at least
[x] Let Windows show previews of PDF documents.

I use this one myself...

[lian00]

Hello, as in the FAQ it is said that PDF-XChange Viewer won’t show thumbnails anymore, I will try Sumatra but do I need to install 32 bits version ?

[highend]

The 64-bit version works fine here

[lian00]

The 64-bit version works fine here

Thanks. I will try.

[Horst]

The 64-bit version works fine here

Thanks. I will try.

I use the newer SumatraPDF x64 version from
https://www.sumatrapdfreader.org/prerelease.html

[lian00]

It works nicely with Sumatra, thanks.