Crashing Regularly
Crashing Regularly
Can anyone lend some help why XYplorer crashes fairly regularly, usually once per day or more?
Also, when this occurs, I usually need to go a tap minimize tree. Is there a way to default to minimize tree?
Thanks,
Also, when this occurs, I usually need to go a tap minimize tree. Is there a way to default to minimize tree?
Thanks,
Re: Crashing Regularly
Just explain as thorough as possible when it crashes, what are you (or XYplorer) doing at that moment?
Maybe: View - Mini Tree - [x] Mini Tree
+ View - [x] Lock Tree
Mh?Is there a way to default to minimize tree?
Maybe: View - Mini Tree - [x] Mini Tree
+ View - [x] Lock Tree
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Re: Crashing Regularly
Thanks. I put lock tree on and I'll see how it works.
I'm simply browsing to new folders when it crashes, every time.
I'm simply browsing to new folders when it crashes, every time.
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Re: Crashing Regularly
What do you mean by crash? Just to be sure. Some folks say "crash" when they see an error message...
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Re: Crashing Regularly
I mean, the program freezes, then shuts down. When it reopens, my minimize tree is off, and primary folders shows all sub-folders. Then when I mini tree again, I often have to go to list management and revise what's there.
The whole process is a arrrrrrr....pain.
The whole process is a arrrrrrr....pain.
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Re: Crashing Regularly
Go to Tools | List Management | Mini Tree... and copy the whole tree to a post here (if that is okay data-wise). Maybe the problem becomes visible.
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Re: Crashing Regularly
Without any error message at all?the program freezes, then shuts down
Enter
fresh;
into the addressbar and hit the enter key.Does it work with that instance?
After setting the options, save your settings!When it reopens, my minimize tree is off, and primary folders shows all sub-folders
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Re: Crashing Regularly
I'm not sure I have the chance to type fresh;
When it freezes, I get no second chance to enter anything. The freeze and crash happen at the same instance without ability to do anything at all.
When it freezes, I get no second chance to enter anything. The freeze and crash happen at the same instance without ability to do anything at all.
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Re: Crashing Regularly
Directly after starting XY. Then work with this fresh instance and tell us if it has the same problem as your normal (fully configured) one...I'm not sure I have the chance to type fresh;
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Re: Crashing Regularly
I don't see anything suspicious.mikeshick wrote: ↑16 Sep 2020 09:30 sorry, I did not.
here it is:
https://www.dropbox.com/s/eze7mdyqo8nc4 ... 1.png?dl=0
The crash happens exactly after you turn on the Mini Tree? How do you do that? By left-clicking the "Mini Tree" toolbar button?
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Re: Crashing Regularly
He said the crashes happen when
He lost the tree because the didn't save the settings after turning on the lock tree option (afterwards: the crash when navigating to a folder -> old settings after restarting)I'm simply browsing to new folders when it crashes, every time.
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Re: Crashing Regularly
OK, I was on the wrong track.
I would like to see a complete screenshot of the app right before the fatal click.
I would like to see a complete screenshot of the app right before the fatal click.
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Re: Crashing Regularly
Any suggestions on how to accomplish that. I would have to video my screen all day. Once it crashes, it's only about 2 seconds before program shuts down.
I did use lock for a little, but if I understand that toggle, It stops any new changes from showing up automatically, which isn't ideal for. Me. I do save settings now.
With save settings, the mini tree still vacillates between mini to full. I can't wrap my head around why or when this occurs.
Not sure if I'm missing another setting.
I did use lock for a little, but if I understand that toggle, It stops any new changes from showing up automatically, which isn't ideal for. Me. I do save settings now.
With save settings, the mini tree still vacillates between mini to full. I can't wrap my head around why or when this occurs.
Not sure if I'm missing another setting.
Last edited by mikeshick on 17 Sep 2020 14:24, edited 1 time in total.