XYPlorer extremely slow opening folders with .RAW image files

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smpetty
Posts: 9
Joined: 12 Feb 2014 17:27

XYPlorer extremely slow opening folders with .RAW image files

Post by smpetty »

When I navigate to any folder with .ARW (Sony RAW image files from my camera) files, XYPlorer slows to a crawl. It takes several minutes to open a folder with 200 .ARW files. It's happening across all drives. It is difficult to close XYPlorer when this happens and other Windows 10 programs also slow to a crawl. I can open the same folders with Windows Explorer without problems. The images load into Adobe Lightroom quickly and without problems.

I've got XYPlorer.exe and XYCopy.exe whitelisted in Zemana Antivirus and Windows Defender.

Any ideas?

Thanks in advance,

Scott

highend
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Joined: 06 Feb 2011 00:33

Re: XYPlorer extremely slow opening folders with .RAW image files

Post by highend »

Which columns are active when opening such a folder?
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smpetty
Posts: 9
Joined: 12 Feb 2014 17:27

Re: XYPlorer extremely slow opening folders with .RAW image files

Post by smpetty »

highend wrote: 04 Mar 2020 15:34 Which columns are active when opening such a folder?
Name, Extension, Size, Type, Modified, Created, Date Taken

I should note that this is new behavior - I've used XYPlorer for many years and have never had this problem before.

admin
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Re: XYPlorer extremely slow opening folders with .RAW image files

Post by admin »

smpetty wrote: 04 Mar 2020 15:40 I should note that this is new behavior - I've used XYPlorer for many years and have never had this problem before.
Can you verify this by checking an older version? -> https://www.xyplorer.com/freezer.php

smpetty
Posts: 9
Joined: 12 Feb 2014 17:27

Re: XYPlorer extremely slow opening folders with .RAW image files

Post by smpetty »

admin wrote: 04 Mar 2020 16:44
smpetty wrote: 04 Mar 2020 15:40 I should note that this is new behavior - I've used XYPlorer for many years and have never had this problem before.
Can you verify this by checking an older version? -> https://www.xyplorer.com/freezer.php
I downgraded to version 20.20.0200 and still have the same behavior. I did install and then uninstall a couple of image display software programs last week (Zoner Image Viewer, XnViewer, and Image Eye) but I fully uninstalled them. Stumped!

admin
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Re: XYPlorer extremely slow opening folders with .RAW image files

Post by admin »

Looks like the uninstall of (at least one of) those apps was not full. :)

This little app can help you find out what's still active:
https://www.nirsoft.net/utils/shexview.html

smpetty
Posts: 9
Joined: 12 Feb 2014 17:27

Re: XYPlorer extremely slow opening folders with .RAW image files

Post by smpetty »

admin wrote: 05 Mar 2020 08:37 Looks like the uninstall of (at least one of) those apps was not full. :)

This little app can help you find out what's still active:
https://www.nirsoft.net/utils/shexview.html
Looks like it was a full uninstall - nothing in ShellExView (nice app - thanks!) or in Uninstall lists and Uninstall Tool

Anything else that I can check or try?

Thanks,

Scott

admin
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Re: XYPlorer extremely slow opening folders with .RAW image files

Post by admin »

Do you have some heavy column in the list?

smpetty
Posts: 9
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Re: XYPlorer extremely slow opening folders with .RAW image files

Post by smpetty »

admin wrote: 05 Mar 2020 16:42 Do you have some heavy column in the list?
No I don't. Windows Explorer loads in the same directories in < 0.1 seconds

admin
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Re: XYPlorer extremely slow opening folders with .RAW image files

Post by admin »

Could you show a screenshot of such a list of RAW files?

smpetty
Posts: 9
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Re: XYPlorer extremely slow opening folders with .RAW image files

Post by smpetty »

admin wrote: 06 Mar 2020 08:57 Could you show a screenshot of such a list of RAW files?
Please see attached...
Screenshot.jpg
Screenshot.jpg (758.11 KiB) Viewed 3345 times

admin
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Re: XYPlorer extremely slow opening folders with .RAW image files

Post by admin »

Remove the Date Taken column.

smpetty
Posts: 9
Joined: 12 Feb 2014 17:27

Re: XYPlorer extremely slow opening folders with .RAW image files

Post by smpetty »

admin wrote: 06 Mar 2020 16:35 Remove the Date Taken column.
That worked!!!

Thanks very much!

Scott

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