Rightclick on folder does not show AV choice

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HDavis
Posts: 2
Joined: 22 Apr 2019 06:08

Rightclick on folder does not show AV choice

Post by HDavis » 22 Apr 2019 06:35

I am on a PC with Win 10 Pro. In XYplorer, my antivirus (Bitdefender) is not shown as an option when I rightclick with mouse on any folder in folder view (see second image attached). The AV shows as an option if rightclick on any folder in Win 10 File Explorer (see first image attached). How do I include Bitdefender in the rightclick list in XYplorer? I am afraid that I am not describing the problem to well since I am relatively new to PCs. Please ask questions if you need more info. Thank you.
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RalphM
Posts: 1237
Joined: 27 Jan 2005 23:38
Location: Cairns, Australia

Re: Rightclick on folder does not show AV choice

Post by RalphM » 22 Apr 2019 11:33

Welcome to the forum!
Does it show up after you click on the entry "Show 64-bit Context Menu" just above the Open in your second screenshot?
If yes, you should investigate if Bitdefender could install a 32-bit context menu somehow.
Ralph :-)
(OS: W10 1809 Home x64 - XY: Current beta)

HDavis
Posts: 2
Joined: 22 Apr 2019 06:08

Re: Rightclick on folder does not show AV choice

Post by HDavis » 22 Apr 2019 17:31

Thanks for your reply. I tried the Show 64-bit Context Menu, but Bitdefender does not show up on this list as well.
I also tried rightclick with CTRL, with SHIFT, with ALT, with SPACE BAR, etc but no luck so far.

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