Previews Stopped Working

[Dsibley]

Preview on F11 and Control F11 stopped working for several file types most importantly pdf.

This probably is not so much a bug but something needs adjusting.

It was working and then stopped for unknown reasons.

Any help would be appreciated.

[jupe]

Well XY uses the installed PDF preview handler, so did you recently uninstall a pdf reader or install an app that changed your default? to check if you have one installed use this command: text get("previewhandler", "pdf"); in the XY address bar, if you don't get a return then you'll need to install one, here are some recommendations:

viewtopic.php?f=2&p=160217#p155736

Don't install Adobe PDF ! it will crash XY.

https://www.xyplorer.com/faq-topic.php?id=PDFpreview
https://www.xyplorer.com/release_18.00.php#UDPH

If you still need more help please try searching the forum first as this subject has been discussed many times so you may find the info you need.

[Dsibley]

Yes, I had installed Adobe for some reason. I guess that caused the problem.

I reinstalled and managed to recover almost everything -- tags, catalog, etc.
I think the only thing not recovered was the tools-configuration settings.

Thanks.

[jupe]

Hmmm... you never mentioned missing settings, but anyway tags, catalog are stored in separate external files, and the config stuff is stored in your XYplorer.ini, so maybe you can find a copy of it somewhere? If you can't, in the future I recommend backing it up semi regularly, anyway good luck.

PS: Adobe software is the cause of most problems when installed.