After upgrading to 17.90 apparent folder size problem

[Bee]

Okay, so I did another clean install and configured everything to my specifications and this is how I found out that the problem indeed started the moment I was creating new custom columns. I may have misunderstood what you meant by custom columns list the first time around, I thought you meant the one you can access via the configurations panel. My custom columns in my folders are things like "audio tracks" and "aspect ratio" for media files or "word count" and "author" for office files.

I hope that helps.

[admin]

Did you try v17.90.0002?

[Bee]

I tried the new version. I could apply custom columns for office documents without problems, but those folders have no subfolders. Folders with media content AND subfolders still don't work with custom columns. I get the same problems I had before.

[admin]

So you still get the "Abort unfinished operations?" message? Then I'd like to see a screenshot of this (I added some debug info in this version).

[Bee]

I just realised that the same problem still occurred with my office custom columns too, so I guess it is all custom columns regardless of subfolders or file type. I've attached the screenshot.

[admin]

1) Are you using the <cc_size> variable in any of your Custom Columns?

2) Are you sure that folder size calculation is finished when you are trying to exit the app?

[Bee]

1) Are you using the <cc_size> variable in any of your Custom Columns?

I'm not sure what you mean.

2) Are you sure that folder size calculation is finished when you are trying to exit the app?

No, I'm not sure. When I remove the custom columns the calculation takes only a couple of seconds. In the same folder with custom columns I will get the hourglass for minutes on end and the message "getting folder sizes" in the status bar (pressing escape to stop the calculation doesn't work either). When I navigate to another folder and then back to the original one I get no folder sizes displayed at all and I get the "Abort unfinished operations" message when I try to quit the program. I think the calculation is still on the background but why does it take so long in the first place when my folder sizes and custom columns are still the same as in the last version? And as I've said in the beginning - I've allowed for the calculation to work for several hours and it never finished.

[admin]

No need to wait for hours. I'd say if it takes more than 10 secs then something is wrong.

Since you are the only one reporting this problem it's probably time to show what you got. I mean your Custom Column definitions. Please show them.

[admin]

Pro Tip: Right-click the Clear button and click "Copy as Snippet", a cool way to copy the complete column definition to the clipboard.

[Bee]

You mean the definitions in my screenshot? As I said, the ones I had in there were old office custom columns that I realised I could now simply pick from the "select property" dialogue for undefined new columns (I don't think this was the case years back when I first created them). So I reset the list, thinking that this might solve the problem (but it didn't).

The custom columns I mean are the ones I pick via the aforementioned dialogue. Those are (and I only have the German names because I'm on a German system): Betreff, Wortanzahl, Markierungen, Kommentare, Autoren, Genre, Audio tracks, Bildbreite, Bildhöhe. I thought they were also called custom columns.

[admin]

Thanks, but I don't see a solution yet. Actually I don't see a problem neither. Could you please post a screenshot of the complete main XYplorer window with all the list columns visible (in that state when you cannot close the app)?

[Bee]

Here you go.

[admin]

OK, let's first look at the one without folder sizes and the message box popping up. I tried to rebuild the exact same view but have no problem here at all.

1) What other settings did you modify (compared to the factory default)?

2) when exactly does the problem appear? (open this tab? go to that folder in that tab? startup on that tab?)

[Bee]

1) What other settings did you modify (compared to the factory default)?

I modified quite a lot of them. I could post screencaps from the configurations, but that would take some time. Are there any settings you suspect could have something to do with this? Maybe it would be enough to only post specific panels from the configuration?

2) when exactly does the problem appear? (open this tab? go to that folder in that tab? startup on that tab?)

I navigate to the folder I want to use the custom column with. I pick the property (for example Bildbreite) and it gets immediately applied and folder sizes keep getting displayed correctly. I navigate to another folder via tabs and then back to the one with the custom column. I get the message "getting folder sizes" in the status bar and the hour glass. Folder and file sizes still get displayed correctly, but I can't switch between tabs anymore. I wait for a while for the operation to finish but it doesn't. When I navigate out of the folder again (via the tree) and then back I get the view that's in the screenshot in my previous post with the Windows folder. No folder sizes get displayed and I can't close the program. File sizes are correctly displayed, though.

[admin]

Well, hard to say. Let's forget about the settings for a while.

I tried ro replicate your moves but cannot create the problem.

Out of ideas.