XYplorer Technical Problem: Office files cannot sync

Things you’d like to miss in the future...
Post Reply
lalandwonder
Posts: 3
Joined: 16 Sep 2022 09:51

XYplorer Technical Problem: Office files cannot sync

Post by lalandwonder »

Hi there,

a technical problem: when opening office files (e.g. .docx, etc.) in OneDrive through XYplorer, they cannot be saved and synchronized automatically.

For the same file, which is already synced to OneDrive.
When opening office files through Windows Explorer, "Auto Save" is on.
SCR-20220916-i9d.png
SCR-20220916-i9d.png (37.36 KiB) Viewed 604 times
However, when opening office files with xyplorer, "Auto Save" is off.
SCR-20220916-i9d.png
SCR-20220916-i9d.png (37.36 KiB) Viewed 604 times
As a comparison, when opening office files in OneDrive through one commander, Directory Opus, it is also possible to synchronize.
Only when opening through XYplorer can not be synchronized.

In the attachments, there are the logs for the problem.
XYplorer下OneDrive无法同步问题.zip
(715.4 KiB) Downloaded 27 times
software information:
OS version: Windows10 21H1
Software version: XYplorer 23.60

If you need more details, please contact me.
Thanks for your help and wait for your reply!
Attachments
SCR-20220916-i9n.png
SCR-20220916-i9n.png (35.14 KiB) Viewed 604 times

admin
Site Admin
Posts: 60357
Joined: 22 May 2004 16:48
Location: Win8.1 @100%, Win10 @100%
Contact:

Re: XYplorer Technical Problem: Office files cannot sync

Post by admin »

Can anybody here comment on this? (I'm using neither OneDrive, nor Office, nor Win 10; I don't even know what that screenshot is from.)

Filehero
Posts: 2644
Joined: 27 Feb 2012 18:50
Location: Windows 10 Pro x64

Re: XYplorer Technical Problem: Office files cannot sync

Post by Filehero »

It seems,, that opening an Excel file on a one drive folder via XYplorer resets the Auto-Save option back to off.

Some (more) confusion may come from the fact, that the 2nd inlined screenshot is a dupe reference to the first one but is rather expected to point to the "attached" one.

Since I don't use OneDrive from Windows and my MS Office privacy settings don't even allow Auto-Save to be switched on ( :titter: ), I can't repro anything further here.

peterbonge
Posts: 354
Joined: 25 May 2004 21:53

Re: XYplorer Technical Problem: Office files cannot sync

Post by peterbonge »

I've had the same problem in the past, but only when starting XY as Admin.
Regards,
Peter Bonge

My System: Windows 11 Pro, 64-bit, German

Post Reply