PDF Thumbnail Issues

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m48tx
Posts: 285
Joined: 07 May 2010 18:07

PDF Thumbnail Issues

Post by m48tx »

Win10, 22.70.0000, thumbnail displays "Can't Decode"

Win10, 22.70.0014, thumbnail displays generic icon for PDF files

Win10, 22.60.0200 (from freezer), PDF thumbnail displays correctly.

Horst
Posts: 1085
Joined: 24 Jan 2021 12:27
Location: Germany

Re: PDF Thumbnail Issues

Post by Horst »

For me "Can't Decode" was produced using a defekt beta SumatraPDF thumbnail provider.
Installing an older version fixed the problem.
Windows 11 Home x64 Version 23H2 (OS Build 22631.3374)
Portable XYplorer (actual version, including betas)
Everything 1.5.0.1371a (x64), Everything Toolbar 1.3.2, Listary Pro 6.3.0.69

m48tx
Posts: 285
Joined: 07 May 2010 18:07

Re: PDF Thumbnail Issues

Post by m48tx »

I appreciate your input, but I am using PDF-Xchange which has worked forever regardless of the version.

admin
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Re: PDF Thumbnail Issues

Post by admin »

Cannot reproduce but it might be connected with the recent issue concerning video thumbnails which will be fixed in the beta. So it might be fixed as well. Let me know.

m48tx
Posts: 285
Joined: 07 May 2010 18:07

Re: PDF Thumbnail Issues

Post by m48tx »

Thanks for your input, Don.

I still get generic PDF thumbnails with 20.70.0016. If the thumbnail database file was created by 22.60.0200, 20.70.0016 will display the thumbnails correctly. However, Shift-T to recreate thumbnails reverts all to the generic thumbnail. Without Shift-T, any new files added will display the generic thumbnail.

Update: In the vein of try anything, I added the pdf extension to "Category: Preview as Thumbnail" and now PDF thumbnails are displayed/created. The pdf extension has always been in "Category: Office Files" (and I left it there as well.)

admin
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Re: PDF Thumbnail Issues

Post by admin »

The "Preview as Thumbnail" shouldn't have anything to do with this. But you are right, it currently does. I will fix that.

Concerning your issue: This should be ticked to show PDF thumbnails: Configuration | Preview | Thumbnails | Show thumbnails for non-images

m48tx
Posts: 285
Joined: 07 May 2010 18:07

Re: PDF Thumbnail Issues

Post by m48tx »

Thanks, Don.

This option has always been ticked: "Concerning your issue: This should be ticked to show PDF thumbnails: Configuration | Preview | Thumbnails | Show thumbnails for non-images"

Update: Installed 20.70.0017 and PDF thumbnails revert to generic icon.

admin
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Re: PDF Thumbnail Issues

Post by admin »

What happens when you add PDF to "Preview as Thumbnail" and preview a PDF?

m48tx
Posts: 285
Joined: 07 May 2010 18:07

Re: PDF Thumbnail Issues

Post by m48tx »

I had not removed PDF from "Preview as Thumbnail". 20.70.0017 displays generic PDF thumbnail. 20.70.0016 displays PDF thumbnail. As a note, the "Preview" PDF entry is displayed in blueish font while the other entries are in white. Because I added the PDF?

admin
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Re: PDF Thumbnail Issues

Post by admin »

What is a generic PDF thumbnail? Got a screenshot?

m48tx
Posts: 285
Joined: 07 May 2010 18:07

Re: PDF Thumbnail Issues

Post by m48tx »

First is 20.70.0016, second is 20.70.0017 after Shift-T to refresh thumbnails.
Attachments
01.jpg
01.jpg (165.21 KiB) Viewed 1857 times
02.jpg
02.jpg (165.83 KiB) Viewed 1857 times

admin
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Re: PDF Thumbnail Issues

Post by admin »

OK, that's the icon.

I cannot understand why this does not work for. Can you test it with a fresh instance?

Horst
Posts: 1085
Joined: 24 Jan 2021 12:27
Location: Germany

Re: PDF Thumbnail Issues

Post by Horst »

I have a similar problem which also happens on fresh instance.
Some PDFs are showing a generic icon and some the correct thumbnails.
Depemding on thumbnail size the number differs.
There is nothing special with this PDFs, they show correct thumbnails in Explorer and Total Commander.
My settings
Screenshot - 18.01.2022 , 19_01_06.png
Screenshot - 18.01.2022 , 19_01_06.png (29.31 KiB) Viewed 1844 times
Windows 11 Home x64 Version 23H2 (OS Build 22631.3374)
Portable XYplorer (actual version, including betas)
Everything 1.5.0.1371a (x64), Everything Toolbar 1.3.2, Listary Pro 6.3.0.69

Horst
Posts: 1085
Joined: 24 Jan 2021 12:27
Location: Germany

Re: PDF Thumbnail Issues

Post by Horst »

After viewing the whole dir once in Explorer they are all fine in XY to
but only in the small size #1
Windows 11 Home x64 Version 23H2 (OS Build 22631.3374)
Portable XYplorer (actual version, including betas)
Everything 1.5.0.1371a (x64), Everything Toolbar 1.3.2, Listary Pro 6.3.0.69

admin
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Posts: 60357
Joined: 22 May 2004 16:48
Location: Win8.1 @100%, Win10 @100%
Contact:

Re: PDF Thumbnail Issues

Post by admin »

Can you send me one of them?

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