Crash Bug

[Tufail117]

Just loaded the Program and this happens. Did delete all Configuration files and all and reloaded the program. Running Latest windows version Windows 10 19043.1288. If you need more details please let me know. I mostly use this for designing, have lot of thumbnails and files of photoshop and Affinity photo and illustrator.



Error: 10 (0x0000000A)
Desc: This array is fixed or temporarily locked
Dll: 0
Proc: cLi@17

Source: XYplorer
XY ver: XYplorer 22.40.0200 (Virgin)
OS: Windows 10 Professional, 64-bit, Release 2009, Build 19043.1288
Locale: 1033 (en-US)
ANSI: 1252, ACP: 1252 (ANSI - Latin I)
Font: Segoe UI 12, DBCS: No
DPI: 96 (100%), 1366x768

Date: 2021-11-11 10:57:46

[admin]

That's extremely weird. Probably caused by a Windows hiccup. A reboot should fix it.

[Tufail117]

Dear Admin, I have already Restarted, Removed the config and tried again and the bug is still presistent. The thing i have noted on the occurance of this bug is whenever i boot my pc for the first time for the day and load the program it occurs, sometimes more than once and sometimes just once, but after it has crashed and be done with and i load the program again it works fine throughout the day, has been going on since this major version on my PC, if you need more details or dump file please specify the needed and i shall have them here.

[admin]

Really? After a cold reboot of Windows?

[Tufail117]

Ya, Its the same no matter what, even tried enabling disabling Fast reboot and clearing all paging and temps. Still the same. Let me see and if this persistance continues for this week i will let you know. Meantime if you need anything to check this one do let me know.

[admin]

If the virgin 22.40.0200 did that by itself, it should happen to many more users, and we would have heard about it here in the forum. There must be something weird going on in your system. Are you using any 3rd-party skins or themes or so?

[Tufail117]

Nope Not really, Nothing is customized in Xyplorer and or in windows. If you would like a dump file or crash reports here is some you can look into. Hope this helps. And BTW its still crashing like before. Is there anything i can send so that you can look into.

XYplorer (1).zip

(2.07 MiB) Downloaded 34 times

[admin]

When you say "crash" you apparently don't mean that the app goes down, right? You just mean that it shows an error message.

I cannot reproduce that error message with your setup (let alone a crash). But you still get it? Without "virgin" in the error message, of course, since running with a setup is not virgin anymore.

[Tufail117]

This is what i got from windows error log.

Faulting application name: XYplorer.exe, version: 22.40.0.200, time stamp: 0x617d6de4
Faulting module name: XYplorer.exe, version: 22.40.0.200, time stamp: 0x617d6de4
Exception code: 0xc0000005
Fault offset: 0x0032f4ae
Faulting process id: 0x1bac
Faulting application start time: 0x01d7db5e7155eedb
Faulting application path: C:\Program Files (x86)\XYplorer\XYplorer.exe
Faulting module path: C:\Program Files (x86)\XYplorer\XYplorer.exe
Report Id: 52f82f1c-262e-4556-ae8f-5df0e3176d09
Faulting package full name:
Faulting package-relative application ID:


The program XYplorer.exe version 22.40.0.200 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.
Process ID: 1c38
Start Time: 01d7db5d6f436df8
Termination Time: 4294967295
Application Path: C:\Program Files (x86)\XYplorer\XYplorer.exe
Report Id: 14b4cc79-0938-4489-9220-032cab9835b5
Faulting package full name:
Faulting package-relative application ID:
Hang type: Top level window is idle

[admin]

Question: Does it crash (= completely disappear)? Or does it just show an error message?

[Tufail117]

Completely disappear. Have to load the program again.

[admin]

A mystery to me.

[admin]

You say the error you reported in viewtopic.php?p=192903#p192903 came right at startup of a virgin configuration? And yes, it says "virgin" in the error message. But it also says "Font: Segoe UI 12". However, virgin configurations always start with Segoe UI 9. That's confusing.