Out of memory

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cowtowncpa
Posts: 6
Joined: 10 Jul 2021 23:36

Out of memory

Post by cowtowncpa »

I get the following error when I start XYplorer and each time I try to copy a file:

Error: 7 (0x00000007)
Desc: Out of memory
Dll: 0
Proc: IB@180

Source: XYplorer
XY ver: XYplorer 22.00.0000
OS: Windows 10 Professional, 64-bit, Release 2009, Build 19042.1083
Locale: 1033 (en-US)
ANSI: 1252, ACP: 1252 (ANSI - Latin I)
Font: Segoe UI 9, DBCS: No
DPI: 96 (100%), 1920x1080

Date: 2021-07-10 16:43:50

The file copy works, it's just annoying to get the error message every time.
I have searched all of the posts related to this error and they all seem to involve very large folders or other issues which I don't have.
I just upgraded to version 22.00. Is that possibly the problem? Is there a way to go back to the previous version?

admin
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Joined: 22 May 2004 16:48
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Re: Out of memory

Post by admin »

... and each time I try to copy a file:
1) At which exact moment of the try?

2) Could you post s screenshot of the error message?

3) This error is so weird, I would suggest to try a Windows reboot. It could just be Windows hiccups.

cowtowncpa
Posts: 6
Joined: 10 Jul 2021 23:36

Re: Out of memory

Post by cowtowncpa »

1) As soon as I select the destination folder and click copy.
2) Screenshot of error message attached.
3) Reboot no help.
Attachments
Screenshot of error message
Screenshot of error message
XYplorer Error.jpg (35.42 KiB) Viewed 933 times

admin
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Re: Out of memory

Post by admin »

Fu: 221 ... that's "Copy To..."

But I still don't think the cause of this issue can be found in XY's source code. It has to be some system weirdness.

Could you please click menu "Help | Various Information" and post the returns?

cowtowncpa
Posts: 6
Joined: 10 Jul 2021 23:36

Re: Out of memory

Post by cowtowncpa »

Various Information

XYplorer: 21.50.0100 (Pro Edition - Lifetime License Pro)
Loaded in: 3,899 ms at 7/15/2021 10:27:16 AM
Uptime: 1 min, 50 secs Runtime: 6.00.9848
Memory Usage: 50,836 KB, Virtual Memory Size: 20,876 KB

OS: Windows 10 Professional, 64-bit, Release 2009, Build 19042.1083
OS Uptime: 6 days, 19 hrs, 17 mins, 3 secs
Time Zone: Central Standard Time, Central Daylight Time
UTC Offset: --05:00
User Role: User
Themes: Yes (Aero) RealSystem32: Yes

System Locale ID: 1033 (en-US)
Thread Locale ID: 1033 (en-US)
Default ANSI Code Page: 1252 (ANSI - Latin I)
Active ANSI Code Page: 1252 (ANSI - Latin I)
Default OEM code page: 437 (OEM - United States)
Active OEM Code Page: 437 (OEM - United States)
DBCS Code Page: No
Main Contents Font: Segoe UI 9

DblClick Time: 500 ms
Screen: 1920x1080, 2/2 (Primary), Virtual: (0, 0) - (3840, 1080), Work: (0, 0) - (1920, 1040)
Screen DPI: 96 (100%) twX: 15 Stretch: 1 sLF: 1 Toolbar Zoom: 1 (1;1)
Screen Color Depth: 32
DPI awareness: Per monitor
Auto Scaling: Yes, Yes

UseDPIAwareIconSizes: No, Yes
Icon Size: Small=16, Large=32
Icon Size Controls: Small=16, Large=32
Icon Size Recommended: Small=16, Large=32

Command Line:
Command Normalized:

App: C:\Program Files (x86)\XYplorer\XYplorer.exe
Ini File: C:\Users\sbc\AppData\Roaming\XYplorer\XYplorer.ini
App Data Path: C:\Users\sbc\AppData\Roaming\XYplorer\
Pane 1 Data Path: C:\Users\sbc\AppData\Roaming\XYplorer\Panes\1\
Pane 2 Data Path: C:\Users\sbc\AppData\Roaming\XYplorer\Panes\2\
Catalogs Path: C:\Users\sbc\AppData\Roaming\XYplorer\Catalogs\
Icons Path: C:\Users\sbc\AppData\Roaming\XYplorer\Icons\
New Items Path: C:\Users\sbc\AppData\Roaming\XYplorer\NewItems\
Scripts Path: C:\Users\sbc\AppData\Roaming\XYplorer\Scripts\
Thumbs Cache: C:\Users\sbc\AppData\Roaming\XYplorer\Thumbnails\
Catalog: C:\Users\sbc\AppData\Roaming\XYplorer\Catalogs\catalog.dat
Tags Database: C:\Users\sbc\AppData\Roaming\XYplorer\tag.dat

Language Support: 8.127
Language: No language loaded

cowtowncpa
Posts: 6
Joined: 10 Jul 2021 23:36

Re: Out of memory

Post by cowtowncpa »

Forgot to mention that I went back to Version 21.50 to see if that would fix the problem but it didn't.

admin
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Re: Out of memory

Post by admin »

My little hope was that you had an outdated runtime, but "Runtime: 6.00.9848" looks fine.

No other ideas currently. :|

cowtowncpa
Posts: 6
Joined: 10 Jul 2021 23:36

Re: Out of memory

Post by cowtowncpa »

Just updated to v 24.80 and the problem is still with me.

admin
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Re: Out of memory

Post by admin »

Still exactly this?

Code: Select all

Error: 7 (0x00000007)
Desc: Out of memory
Dll: 0
Proc: IB@180

cowtowncpa
Posts: 6
Joined: 10 Jul 2021 23:36

Re: Out of memory

Post by cowtowncpa »

See screenshot.
XYplorer error msg screen shot.JPG
XYplorer error msg screen shot.JPG (35.3 KiB) Viewed 281 times

admin
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Joined: 22 May 2004 16:48
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Re: Out of memory

Post by admin »

Thank you. I still cannot explain it. :|

PS: The next beta might show a different error message.

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