Frequently crashes
Frequently crashes
Hi, I experience frequently crashes with the last version of XYplorer. I don't understand the problem and I can't figure out what this depends on, maybe because I use network folders with which it is very slow. Is there a way to log the error and show it to someone who knows about it?
Re: Frequently crashes
A few questions to start with:
1. What are your XYplorer and Windows versions?
2. When XYplorer crashes, do you get a Windows error message or a XYplorer message? Can you post a screenshot of such an error message?
1. What are your XYplorer and Windows versions?
2. When XYplorer crashes, do you get a Windows error message or a XYplorer message? Can you post a screenshot of such an error message?
Re: Frequently crashes
My OS is Windows 10 with recent patches and the XYplorer is the last version. I have tried to uninstall even with Revo Uninstaller and install from scratch but unsuccesfully. No error message appears.
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Re: Frequently crashes
There are only two known reasons for crashes:
1) Faulty 3rd party shell extensions.
2) PDF preview using Adobe preview handlers.
Number 1 can be worked around by ticking Configuration | General | Menus, Mouse, Usability | Context Menus | Hide shell extensions from shell context menu.
Number 2 can be worked around by using another preview handler for PDF-preview (e.g. PDF-XChange).
1) Faulty 3rd party shell extensions.
2) PDF preview using Adobe preview handlers.
Number 1 can be worked around by ticking Configuration | General | Menus, Mouse, Usability | Context Menus | Hide shell extensions from shell context menu.
Number 2 can be worked around by using another preview handler for PDF-preview (e.g. PDF-XChange).
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