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Mouse Down in OneDrive folder doenst work

Posted: 08 Jun 2020 02:03
by phi0112358
Hi guys,

i've got a problem and i dont even know if this a bug or if it's just a tricky thing.
mouse down blow preview does work really fine if hover over a pdf file on local folders, but it doesnt work for pdfs in onedrive (the same thing for icloud drive).
both clouds are offline available, so technically they are local.

the pdfs in one drive dont even have a thumbnail preview, but the strange thing is when i move the pdfs to locale harddisk, they suddenly get a thumbnail preview. when i move the pdfs back to onedrive, they keep their thumbnail previews, but mouse down blow still doesnt work (error message is "can not decode").

is there a solution for this problem?

thanks a lot

Re: Mouse Down in OneDrive folder doenst work

Posted: 08 Jun 2020 04:40
by nas8e9
You could try, if not already enabled, enabling Tools > Configuration > Information > File Info Tips > For junctions as well.

If that doesn't work, can you post your PDF viewer name and version?

Re: Mouse Down in OneDrive folder doenst work

Posted: 08 Jun 2020 15:12
by phi0112358
I tried it, but it still doesnt work.

I use PDF-XChange Viewer, Version 2.5 (Build 322.10)

Re: Mouse Down in OneDrive folder doenst work

Posted: 09 Jun 2020 09:39
by phi0112358
Anyone an idea? :ninja:

Re: Mouse Down in OneDrive folder doenst work

Posted: 09 Jun 2020 11:28
by nas8e9
phi0112358 wrote:
09 Jun 2020 09:39
Anyone an idea? :ninja:
I can confirm the problem with the latest versions of XYplorer and PDF-XChange Viewer on Windows 10 2004 x64. I'm hoping the developer will see this when he gets back.

Re: Mouse Down in OneDrive folder doenst work

Posted: 24 Jun 2020 14:39
by admin
Is this confined to PDFs or does it affect also e.g. images?