XYCopy not quitting

Things you’d like to miss in the future...
JohnM
Posts: 247
Joined: 08 Jun 2006 11:59
Location: Tasmania, Australia

XYCopy not quitting

Post by JohnM »

Hi All,

I have noticed that sometimes after copying files to various USB sticks I am left with some instances of XYCopy still running long after the copy is complete.
For instance, here is a screen shot from process explorer:
Process explorer XYCopy.PNG
Process explorer XYCopy.PNG (43.71 KiB) Viewed 2312 times
But XY says that all background jobs are complete:
XY Background jobs.PNG
XY Background jobs.PNG (3.89 KiB) Viewed 2312 times
Does anyone know why XYCopy is still running? Is this intended? Is there a setting that tells XYCopy to quit after it has finished a copy job?

Cheers
John
Windows 8.1 x64
XYplorer 22.90.0105 beta

JohnM
Posts: 247
Joined: 08 Jun 2006 11:59
Location: Tasmania, Australia

Re: XYCopy not quitting

Post by JohnM »

Hi All,

I just wanted to bump this because for me this is still happening (in the latest 20.90.0909 beta).

I'm seeing the same behaviour in a ::fresh instance of XY as well.

Is this happening for anyone else? I don't really know which settings to change to fix it.

Update: it seems like any file operation which involves a USB drive and XYCopy leaves XYCopy running after it completes.

Cheers
John
Windows 8.1 x64
XYplorer 22.90.0105 beta

highend
Posts: 13274
Joined: 06 Feb 2011 00:33

Re: XYCopy not quitting

Post by highend »

Update: it seems like any file operation which involves a USB drive and XYCopy leaves XYCopy running after it completes.
Can't reproduce this...

What is the policy for such a drive (device manager, disk drives, right click on <drive> - Properties, tab Policies)?
One of my scripts helped you out? Please donate via Paypal

JohnM
Posts: 247
Joined: 08 Jun 2006 11:59
Location: Tasmania, Australia

Re: XYCopy not quitting

Post by JohnM »

The policy is set to "Quick Removal (default)".

I've also tried different usb drives and both usb 3.0 and usb 2.0 ports. Same.
Windows 8.1 x64
XYplorer 22.90.0105 beta

highend
Posts: 13274
Joined: 06 Feb 2011 00:33

Re: XYCopy not quitting

Post by highend »

And what happens if you try to eject that usb drive via the icon in the tray while xycopy is still lingering in the task manager?
One of my scripts helped you out? Please donate via Paypal

JohnM
Posts: 247
Joined: 08 Jun 2006 11:59
Location: Tasmania, Australia

Re: XYCopy not quitting

Post by JohnM »

Windows let's me eject it using the safe remove function no problem (no warnings).
Windows 8.1 x64
XYplorer 22.90.0105 beta

highend
Posts: 13274
Joined: 06 Feb 2011 00:33

Re: XYCopy not quitting

Post by highend »

Ok, then Don needs to provide the answer as why xycopy doesn't exit correctly...
One of my scripts helped you out? Please donate via Paypal

JohnM
Posts: 247
Joined: 08 Jun 2006 11:59
Location: Tasmania, Australia

Re: XYCopy not quitting

Post by JohnM »

Yeah agree
Windows 8.1 x64
XYplorer 22.90.0105 beta

jupe
Posts: 2757
Joined: 20 Oct 2017 21:14
Location: Win10 22H2 120dpi

Re: XYCopy not quitting

Post by jupe »

I have to mention that I have also run into cases when XYCopy has stayed active even after quitting XYplorer, as well as multiple instances being created, it usually occurred when copying to USB, but from memory also happened to me when copying to a NAS. (might be misremembering on that point though) I never bothered trying to get reproducible steps though, so never mentioned it, but can confirm the behavior.

admin
Site Admin
Posts: 60357
Joined: 22 May 2004 16:48
Location: Win8.1 @100%, Win10 @100%
Contact:

Re: XYCopy not quitting

Post by admin »

JohnM wrote: 26 Aug 2020 22:21 Update: it seems like any file operation which involves a USB drive and XYCopy leaves XYCopy running after it completes.
No, that's not the case. Normally XYcopy does self-destroy after the job is completed, or after you click OK to the final summary dialog. But if you "Quick Remove" then this is the expected behavior when the operation is not yet completed.

admin
Site Admin
Posts: 60357
Joined: 22 May 2004 16:48
Location: Win8.1 @100%, Win10 @100%
Contact:

Re: XYCopy not quitting

Post by admin »

I never see XYcopy hanging in my task manager, but maybe I did not look at the right moment. If I can reproduce it I can fix it, but I cannot imagine the steps ATM. If someone has them for me...

highend
Posts: 13274
Joined: 06 Feb 2011 00:33

Re: XYCopy not quitting

Post by highend »

The policy is set to quick removal. I don't think that he removes the drive while the copy is still in progress and you can't eject it via the tray icon during the process (you'll get a warning dialog window)
One of my scripts helped you out? Please donate via Paypal

admin
Site Admin
Posts: 60357
Joined: 22 May 2004 16:48
Location: Win8.1 @100%, Win10 @100%
Contact:

Re: XYCopy not quitting

Post by admin »

Can you reproduce it?

KLASS
Posts: 110
Joined: 06 Dec 2014 12:28

Re: XYCopy not quitting

Post by KLASS »

Image

VeeGee

Re: XYCopy not quitting

Post by VeeGee »

Good afternoon all,
Windows 10, 2004, x64, all latest patches/updates. XY 20.90.0910.
I too have been getting this lately - last 2-3 betas or so. It may have been happening before, not sure, only started noticing it when updating XY - would stop with an error telling me to make sure XY isn't running.

After going into Task Manager, sure enough, extra copies of XYcopy are still there. Here is XY running, no ongoing copies, all copies have completed :
Image-004.png
Image-004.png (19.1 KiB) Viewed 1606 times
I haven't been copying to any removable drives, just internal HDDs and shared NAS volumes (mapped as a drive).

If I close XY (main program), I get this :
Image-005.png
Image-005.png (19.16 KiB) Viewed 1606 times
Image-006.png
Image-006.png (5.61 KiB) Viewed 1606 times
These all have to be ended manually in Task Manager. For me, I can recreate this every time by simply doing an file operation - copy, cut, paste, move to other pane, etc. Also, these are all on local HDDs or a NAS share, XYcopy stays open on both, even after closing XY.

UPDATE
I rolled back to the latest official release and there are no lingering XYcopy tasks.
Image-007.png
Image-007.png (2.12 KiB) Viewed 1604 times
I'm going to do a full reboot and start some copies between drives and NAS and see if the issue comes back.

Post Reply