20.90.01 Crashing

Things you’d like to miss in the future...
dothedew
Posts: 11
Joined: 21 Jan 2015 23:34

20.90.01 Crashing

Post by dothedew » 23 Apr 2020 23:45

The last few updates including this one seems to have some bug that makes the program very unstable. Use it for a little while, then it crashes. Seems random and not upon specific actions. Hoping the next update fixes it.

admin
Site Admin
Posts: 49053
Joined: 22 May 2004 16:48
Location: Cologne, Win 8.1, Win 10
Contact:

Re: 20.90.01 Crashing

Post by admin » 25 Apr 2020 20:22

Well, it would help to get a little more context on this, especially since you are the only one so far reporting this.

Anyway, try to tick this for starters:
Configuration | General | Menus, Mouse, Usability | Context Menus | Hide shell extensions from shell context menu
FAQ | XY News RSS | XY Twitter | Stay home! 🎸 Wear a mask! 😷

xander2266
Posts: 1
Joined: 22 May 2020 19:11

Re: 20.90.01 Crashing

Post by xander2266 » 22 May 2020 19:46

Same thing is happening to me. I jumped back to 20.70 and the problem no longer is an issue. It would basically crash if i jumped between tabs/panes and try to open up a file. Also, when trying to open an excel file, the file appeared to open in XY and not in excel.

admin
Site Admin
Posts: 49053
Joined: 22 May 2004 16:48
Location: Cologne, Win 8.1, Win 10
Contact:

Re: 20.90.01 Crashing

Post by admin » 23 May 2020 10:12

Is it relatd to the fact that have the Preview tab open all the time?
FAQ | XY News RSS | XY Twitter | Stay home! 🎸 Wear a mask! 😷

mumajs
Posts: 33
Joined: 03 Nov 2018 16:47

Re: 20.90.01 Crashing

Post by mumajs » 24 May 2020 00:14

Maybe I am seeing the same but very often when I have preview of the JPG images enabled and I am deleting files xyplorer dies itself without any error message. It closes itself (what I can say it also delete all files, but I have to open xyplorer again). Hard to say what is the reason, but two computers, different, mostly default settings and both are doing the same. I have 20.90.0300 version, but it is like this much longer time.

admin
Site Admin
Posts: 49053
Joined: 22 May 2004 16:48
Location: Cologne, Win 8.1, Win 10
Contact:

Re: 20.90.01 Crashing

Post by admin » 24 May 2020 13:35

So you see the image in the Preview tab, then you delete it in the file list pressing DEL (recycle bin)? Or Shift+DEL (permanent delete)? And are you saying this only happens with JPG, not with other image formats?
FAQ | XY News RSS | XY Twitter | Stay home! 🎸 Wear a mask! 😷

mumajs
Posts: 33
Joined: 03 Nov 2018 16:47

Re: 20.90.01 Crashing

Post by mumajs » 24 May 2020 15:46

Usualy this scenario. Folder with 15k+ image files (jpg) sorted with the biggest on top. Preview pane enabled. U am selecting from the smallest from bottom to up by shift and pageup. Then deleting all selected by shift and del. Then I see the deleting window and then xyplorer close itself (not sure if during or when is deletion completed).

admin
Site Admin
Posts: 49053
Joined: 22 May 2004 16:48
Location: Cologne, Win 8.1, Win 10
Contact:

Re: 20.90.01 Crashing

Post by admin » 24 May 2020 16:38

"... from bottom to up by shift and pageup." So before you delete, ALL files are selected?
FAQ | XY News RSS | XY Twitter | Stay home! 🎸 Wear a mask! 😷

mumajs
Posts: 33
Joined: 03 Nov 2018 16:47

Re: 20.90.01 Crashing

Post by mumajs » 25 May 2020 07:49

Not all in the folder but those from bottom I marked until desired size and want to delete. So from cursor to down all.

admin
Site Admin
Posts: 49053
Joined: 22 May 2004 16:48
Location: Cologne, Win 8.1, Win 10
Contact:

Re: 20.90.01 Crashing

Post by admin » 25 May 2020 08:32

So that can be several thousand? (Just asking to mimic the case as exactly as possible...)
FAQ | XY News RSS | XY Twitter | Stay home! 🎸 Wear a mask! 😷

mumajs
Posts: 33
Joined: 03 Nov 2018 16:47

Re: 20.90.01 Crashing

Post by mumajs » 25 May 2020 08:59

Yes, for example 2000.I will check if that is case. Mostly I have feeling it happena when I do very quick steps (marking.. deleting...) , maybe I never release shift and just hit del. I will do best investigation.

admin
Site Admin
Posts: 49053
Joined: 22 May 2004 16:48
Location: Cologne, Win 8.1, Win 10
Contact:

Re: 20.90.01 Crashing

Post by admin » 25 May 2020 09:14

The way you do your selection using shift and pageup with the Preview tab open, this means that there are a lot of files previewed while you are selecting, right? So there might be the situation that files are still "queued" to be previewed and deleted at the same time. That might cause the crash. Just a theory.
FAQ | XY News RSS | XY Twitter | Stay home! 🎸 Wear a mask! 😷

admin
Site Admin
Posts: 49053
Joined: 22 May 2004 16:48
Location: Cologne, Win 8.1, Win 10
Contact:

Re: 20.90.01 Crashing

Post by admin » 25 May 2020 18:03

One more question: Do you get an "Are you sure?" prompt before deletion, or does it start right after pressing DEL (on keydown of DEL actually)?
FAQ | XY News RSS | XY Twitter | Stay home! 🎸 Wear a mask! 😷

admin
Site Admin
Posts: 49053
Joined: 22 May 2004 16:48
Location: Cologne, Win 8.1, Win 10
Contact:

Re: 20.90.01 Crashing

Post by admin » 25 May 2020 18:14

Whatever, I was able to reproduce an crash! :D :beer: :party: And fix it, of course. So, please try if you still can make it crash using the next beta (v20.90.0402).
FAQ | XY News RSS | XY Twitter | Stay home! 🎸 Wear a mask! 😷

mumajs
Posts: 33
Joined: 03 Nov 2018 16:47

Re: 20.90.01 Crashing

Post by mumajs » 25 May 2020 22:07

Hello Don,

so far so good :tup: . I tested it and no any crashes. Will test it more. I get message about "Are you sure" I guess... at least v20.90.0402 is asking me.

Post Reply