erroneous "there is not enough memory" error
Posted: 20 Mar 2020 22:55
Steps to reproduce on Windows 10 Pro version 1909 (build 18363.657):
1. Have a .pdf saved in a directory and open in Adobe Acrobat Pro DC.
2. In XYplorer, navigate to the directory which stores the open .pdf.
3. Attempt to rename the .pdf.
Windows will report: "There is not enough memory to complete this operation."
However, this is not true. No amount of memory usage reduction resolves the issue; however, upon closing Adobe Acrobat Pro DC, the file can be renamed immediately. Further, while the file is open, if the user attempts to rename it using Windows File Explorer, the correct error (the file is in use) is shown.
Therefore, the wrong error is being shown when using XYplorer to attempt to rename the file. The error should report that the file is in use and cannot be renamed; however, it erroneously reports that "There is not enough memory to complete this operation."
1. Have a .pdf saved in a directory and open in Adobe Acrobat Pro DC.
2. In XYplorer, navigate to the directory which stores the open .pdf.
3. Attempt to rename the .pdf.
Windows will report: "There is not enough memory to complete this operation."
However, this is not true. No amount of memory usage reduction resolves the issue; however, upon closing Adobe Acrobat Pro DC, the file can be renamed immediately. Further, while the file is open, if the user attempts to rename it using Windows File Explorer, the correct error (the file is in use) is shown.
Therefore, the wrong error is being shown when using XYplorer to attempt to rename the file. The error should report that the file is in use and cannot be renamed; however, it erroneously reports that "There is not enough memory to complete this operation."