Crash after Renaming a few PDF's

[shinyplastic]

Hi,

Hope this hasn't already been reported, but I am using XY to view PDF's in the preview window (works very nicely with PDF-XChange thanks!), and then rename the files from scan001 to desired title.

It works for the first 2 or 3 then just crashes XY (no warning or error). Loading XY and continuing works fine (so it isn't a particular file), then after a few more it crashes again, and repeat.

The only error I can find is from the windows application event viewer (is there a XY debug log / function?).

Thanks for any advice!

Faulting application name: XYplorer.exe, version: 20.50.0.300, time stamp: 0x5dc989e1
Faulting module name: combase.dll, version: 10.0.18362.356, time stamp: 0x3c1d04fa
Exception code: 0xc0000005
Fault offset: 0x0009b1e7
Faulting process ID: 0x11dcc
Faulting application start time: 0x01d598bdd012d6b8
Faulting application path: C:\Program Files (x86)\XYplorer\XYplorer.exe
Faulting module path: C:\WINDOWS\System32\combase.dll
Report ID: 3172c8db-d4a8-4b6f-bf0d-442b0b425b4c
Faulting package full name:
Faulting package-relative application ID:

[admin]

Hi,

Cannot reproduce.

You rename the PDF while it is previewed? Previewed in the Preview Panel (Ctrl+F11) or the Preview Tab (F12) or elsewhere?

Don

[shinyplastic]

Hi,

Thanks for the reply, it was with the preview plane (Cntrl-F11).

Killed the other tabs, and moved the scans onto a local drive and so far (10 files) it's not crashed.

I will keep trying until I can reproduce in an isolated folder and report back.

Cheers!