XYplorer got tagged as malware by Malwarebytes
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XYplorer got tagged as malware by Malwarebytes
Hi, Today when I clicked the XYplorer icon on my Win10 taskbar, I got an error message ("path does not exist"), so I tried to re-install XYplorer. I expected the re-install to go fine.
But the install file, xyplorer_full.zip gets identified as "Trojan.MalPack.VB.Generic" by Malwarebytes. Thoughts?
But the install file, xyplorer_full.zip gets identified as "Trojan.MalPack.VB.Generic" by Malwarebytes. Thoughts?
Re: XYplorer got tagged as malware by Malwarebytes
having the same problem here, just as of today...
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Re: XYplorer got tagged as malware by Malwarebytes
Did you try v20.20?
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Re: XYplorer got tagged as malware by Malwarebytes
This happens from time to time. It's always a false positive and it will silently disappear after some hours.
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Re: XYplorer got tagged as malware by Malwarebytes
Ok, that's good. Thank you for the very quick responses. Can you comment on why it seemed like two separate events? (the program would not open from the desktop task bar shortcut, then the new install zip file from xyplorer.com got tagged as malware).
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Re: XYplorer got tagged as malware by Malwarebytes
That one is for Malwarebytes to explain.
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Re: XYplorer got tagged as malware by Malwarebytes
Hello, So I just created a account here to talk about the malwarebytes detection.
So Yes Now we have to add a exclusion for the xyplorer.exe to keep it running
So Yes Now we have to add a exclusion for the xyplorer.exe to keep it running
Re: XYplorer got tagged as malware by Malwarebytes
Just an additional confirmation:
This morning Malwarebytes flagged xyplorer.exe as containing "Trojan.MalPack.VB.Generic", and quarantined.
Removed from Quarantine, scanned with AVG and Adaware - no issues reported from either.
Downloaded XYPlorer 20.20 - download was flagged/quarantined.
Removed download from Quarantine, scanned - AVG and Adaware report nothing.
Installed/updated to 20.20 ... Malwarebytes immediately flagged/quarantined.
Removed 20.20 from quarantine, scanned - AVG and Adaware report nothing; Malwarebytes re-quarantined.
Per admin I'll "wait a few hours", see how it resolves.
This morning Malwarebytes flagged xyplorer.exe as containing "Trojan.MalPack.VB.Generic", and quarantined.
Removed from Quarantine, scanned with AVG and Adaware - no issues reported from either.
Downloaded XYPlorer 20.20 - download was flagged/quarantined.
Removed download from Quarantine, scanned - AVG and Adaware report nothing.
Installed/updated to 20.20 ... Malwarebytes immediately flagged/quarantined.
Removed 20.20 from quarantine, scanned - AVG and Adaware report nothing; Malwarebytes re-quarantined.
Per admin I'll "wait a few hours", see how it resolves.
Re: XYplorer got tagged as malware by Malwarebytes
Same thing here. Here are some details...
Malwarebytes
www.malwarebytes.com
-Log Details-
Protection Event Date: 6/18/19
Protection Event Time: 10:18 AM
Log File: 212678b2-91ed-11e9-aae1-1831bfdd88b3.json
-Software Information-
Version: 3.7.1.2839
Components Version: 1.0.586
Update Package Version: 1.0.11120
License: Premium
-System Information-
OS: Windows 10 (Build 17134.829)
CPU: x64
File System: NTFS
User: System
-Blocked Malware Details-
File: 1
Trojan.MalPack.VB.Generic, C:\Program Files (x86)\XYplorer\XYplorer.exe, Quarantined, [10098], [697732],1.0.11120
(end)
Malwarebytes
www.malwarebytes.com
-Log Details-
Protection Event Date: 6/18/19
Protection Event Time: 10:18 AM
Log File: 212678b2-91ed-11e9-aae1-1831bfdd88b3.json
-Software Information-
Version: 3.7.1.2839
Components Version: 1.0.586
Update Package Version: 1.0.11120
License: Premium
-System Information-
OS: Windows 10 (Build 17134.829)
CPU: x64
File System: NTFS
User: System
-Blocked Malware Details-
File: 1
Trojan.MalPack.VB.Generic, C:\Program Files (x86)\XYplorer\XYplorer.exe, Quarantined, [10098], [697732],1.0.11120
(end)
GUIguy
I measure a good day by how little I fell behind
Quick, hire a teenager while they still know everything!
I measure a good day by how little I fell behind
Quick, hire a teenager while they still know everything!
Re: XYplorer got tagged as malware by Malwarebytes
It is still happening with Malwarebytes, even after forcing a Malwarebytes update. My "temporary" solution has been to add XYplorer.exe in the directory where it is installed as an "exclusion". So far, no response from the Malwarebytes folks about their false positive.
Re: XYplorer got tagged as malware by Malwarebytes
Terrible thing to experience this morning.
I have 5 computers and the two I turned on this morning both were affected by Malwarebytes.
I have disabled Malwarebytes on these computers.Heck, it hardly ever finds anything on my computers. That's good- not bad.
The others I will not turn on until they fix the problem.
The Malwarebytes forum shows no reference to the problem. I'll wait a while and post this- or better yet go right the the folks in charge there.
I have 5 computers and the two I turned on this morning both were affected by Malwarebytes.
I have disabled Malwarebytes on these computers.Heck, it hardly ever finds anything on my computers. That's good- not bad.
The others I will not turn on until they fix the problem.
The Malwarebytes forum shows no reference to the problem. I'll wait a while and post this- or better yet go right the the folks in charge there.
This post printed on 100% recycled bytes
Windows 10 on six computers
Windows 10 on six computers
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Re: XYplorer got tagged as malware by Malwarebytes
Well, paranoia is their business model. And on top they seem to make it hard to report false positives. I would unuse them...
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Re: XYplorer got tagged as malware by Malwarebytes
I'm not so sure about that, Don. They're good at what they do, just sometimes false positives like in this instance.
For those of us who trust you, it's relatively easy to make an exception for XY and then not lose the valuable functionality of Malwarebytes as a whole.
Just my 2¢
For those of us who trust you, it's relatively easy to make an exception for XY and then not lose the valuable functionality of Malwarebytes as a whole.
Just my 2¢
GUIguy
I measure a good day by how little I fell behind
Quick, hire a teenager while they still know everything!
I measure a good day by how little I fell behind
Quick, hire a teenager while they still know everything!
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- Site Admin
- Posts: 60357
- Joined: 22 May 2004 16:48
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Re: XYplorer got tagged as malware by Malwarebytes
Well, for me AV is the enemy. I'm losing money and reputation for each false positive...
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