Crash, crash, and crash

[Freemanzme]

I am a Chinese user, the license name is Freeman Zeed, I use XYplorer to manage my files. Recently, the software started to appear frequent stagnation, suspended animation and crash, which has a huge impact on my work.
I am not sure if there is a software conflict. I checked the system's event viewer and got the following event information:

Code: Select all

- System
   - Provider
    [ Name ] Application Error
   - EventID 1000
    [ Qualifiers] 0
    Level 2
    Task 100
    Keywords 0x80000000000000
   - TimeCreated
    [ SystemTime] 2019-01-30T02:57:52.438519200Z
    EventRecordID 153859
    Channel Application
    Computer Freeman-Desktop
    Security
- EventData
    XYplorer.exe
    19.50.0.200
    5c3a13f2
    Ntdll.dll
    6.2.17763.194
    F3450dbf
    C0000005
    00056a0c

can you help me?
I hope to solve this problem, which is very important to me.

My English is not very good, the above is the use of Google Translate, please leave a message, I will provide as much information as possible.

[admin]

Are you previewing Adobe PDF files? This has been main cause for crashes in recent years. It's easy to fix...