Probléme avec Kasperski
Probléme avec Kasperski
Bonjour
I installed the new XYplorer 19.00 and now Kaspersky delete the XYplorer.exe file. K detect a UDS : Trojan.Win32.Hesv.
What can i do ?
Thank you for your help. Sorry my english is too bad !
I installed the new XYplorer 19.00 and now Kaspersky delete the XYplorer.exe file. K detect a UDS : Trojan.Win32.Hesv.
What can i do ?
Thank you for your help. Sorry my english is too bad !
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Re: Probléme avec Kasperski
Wait until they fix it. Usually this happens within some hours.
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Re: Probléme avec Kasperski
OK thank you. I'm waiting
Re: Probléme avec Kasperski
Hi,
I've the same problem with Kaspersky Internet Security 2018. I don't think it can be the antivirus software. Are you sure that the MD5 checksums match?
I downgraded to the 18.90 version, which has no issues.
Cheers,
Ellankavi
I've the same problem with Kaspersky Internet Security 2018. I don't think it can be the antivirus software. Are you sure that the MD5 checksums match?
I downgraded to the 18.90 version, which has no issues.
Cheers,
Ellankavi
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Re: Probléme avec Kasperski
XYplorer.exe v19.00.0000 should have this SHA-256: 4cb5fc9992b34ecde30491713ac767cbb17a42a8dc42d677881b5a9894276f5d
See also viewtopic.php?p=159198#p159198
See also viewtopic.php?p=159198#p159198
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Re: Probléme avec Kasperski
I have the same problem and had the XYplorer.exe for version 19.00 scanned here: https://virusdesk.kaspersky.com
When it told me that the file is infected, I clicked on the link that said that I disagree with the findings, entered my email address and have since been informed via email:
"Hello,
Sorry, it was a false detection. It will be fixed.
Thank you for your help."
I don't know how long it will take, but the problem is in the works over at Kaspersky.
When it told me that the file is infected, I clicked on the link that said that I disagree with the findings, entered my email address and have since been informed via email:
"Hello,
Sorry, it was a false detection. It will be fixed.
Thank you for your help."
I don't know how long it will take, but the problem is in the works over at Kaspersky.
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Re: Probléme avec Kasperski
I'm having a, perhaps related issue: Windows is giving the "Windows Defender SmartScreen prevented an unrecognized app from starting".
Which has never happened to me with XYplorer before.
I note two things--
The SHA-256 is different from the one provided above, I have:
4030ad893f31caa9f0814760ab8d4dc12a2b56f410b312d63765e191afcf2b45
I'm guessing the SmartScreen warning is just due to the new signature not being yet sufficiently familiar to SmartScreen?
It is Cologne Code Company e.K. now, vs Donald Lessau previously.
Which has never happened to me with XYplorer before.
I note two things--
The SHA-256 is different from the one provided above, I have:
4030ad893f31caa9f0814760ab8d4dc12a2b56f410b312d63765e191afcf2b45
I'm guessing the SmartScreen warning is just due to the new signature not being yet sufficiently familiar to SmartScreen?
It is Cologne Code Company e.K. now, vs Donald Lessau previously.
Re: Probléme avec Kasperski
I scanned the file again on the aforementioned page and now it says that everything is fine. Updating XYplorer to 19.00 now works for me without trouble from Kaspersky.
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Re: Probléme avec Kasperski
Let me know if that problem persists.RecycleBin wrote:I'm having a, perhaps related issue: Windows is giving the "Windows Defender SmartScreen prevented an unrecognized app from starting".
The SHA-256 definitely should NOT be different...
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Re: Probléme avec Kasperski
I concur with RecycleBin that the SHA256 sum does not match that what you said. I've the same that RecycleBin got:
4030ad893f31caa9f0814760ab8d4dc12a2b56f410b312d63765e191afcf2b45
See the screenshot below. The file may be deemed safe by the online scanner but the checksums don't match!
Cheers,
Ellankavi
4030ad893f31caa9f0814760ab8d4dc12a2b56f410b312d63765e191afcf2b45
See the screenshot below. The file may be deemed safe by the online scanner but the checksums don't match!
Cheers,
Ellankavi
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Re: Probléme avec Kasperski
Oh, that's the SHA of XYplorer_19.00_Install.exe (and it's correct).
The one I posted was of XYplorer.exe.
The one I posted was of XYplorer.exe.
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Re: Probléme avec Kasperski
Now i can't run XYplorer
Thank for your help
If I stop Kasperski, XYplorer run. If I reactive Kasperski, XYplorer don't work !!!Thank for your help
Re: Probléme avec Kasperski
Bonjour,
Now it works ! I had to change some restrictions in Kasperski "Paramètre du Contrôle des applications"
Thank you
Now it works ! I had to change some restrictions in Kasperski "Paramètre du Contrôle des applications"
Thank you
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Re: Probléme avec Kasperski
Could you share what you did to make it work? It might help others...
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