Directory context menu bug

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Raybo58
Posts: 1
Joined: 30 Mar 2018 13:03

Directory context menu bug

Post by Raybo58 »

Hello,

I have the licensed version and I discovered a bug when trying to browse items in a directory's context menu. Whenever my pointer reaches the "Send To" selection, the program crashes...
https://youtu.be/btqLa4DNI8s

My first thought was that something in the Send To options might be in conflict, so I removed all items from the Send To folder except the default Windows 10 items...
Image

...but the problem persisted. I made sure that I have the latest version of XYplorer.

highend
Posts: 13330
Joined: 06 Feb 2011 00:33
Location: Win Server 2022 @100%

Re: Directory context menu bug

Post by highend »

Could be a shell extension running havoc...

Configuration | General | Menus, Mouse, Safety | Context Menus | Hide shell extensions from shell context menu
Enable it, try again
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jupe
Posts: 2801
Joined: 20 Oct 2017 21:14
Location: Win10 22H2 120dpi

Re: Directory context menu bug

Post by jupe »

If the above suggestion stops it from happening, here is a link to more information on how to troubleshoot the exact Shell Extension that is causing it.

https://www.xyplorer.com/faq-topic.php?id=ctxcrash

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