PDF Preview bug each time

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Netenvie
Posts: 24
Joined: 15 May 2017 10:15

PDF Preview bug each time

Post by Netenvie »

Hi,
I'm using XYPlorer 17.90.0300 (was the same with previous one) under Windows 7 64 bits SP1 with GData Total Security.
Each time i click on a PDF file with Preview Pane enable it crash and i have to force XYP close.
So preview pane unusable with PDF ... :(

Cheers.

pat55
Posts: 287
Joined: 15 Mar 2016 22:27

Re: PDF Preview bug each time

Post by pat55 »

I have a, perhaps related, problem using 17.90.0200.
I 'only' get the generic preview of pdf's in XY using latest Win 10, 64bit.
It does work in M$ file explorer. This problem has remained unsolved for many moons.
p

admin
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Re: PDF Preview bug each time

Post by admin »

Use the free PDF-XChange viewer and the problems are history. Contrary to many other PDF-viewers this one works fast and bug-free.

pat55
Posts: 287
Joined: 15 Mar 2016 22:27

Re: PDF Preview bug each time

Post by pat55 »

I use the paid version of the XChange - did not make any difference - it may or may not work.

-Same goes for the Sumatra PDF prog.

I have 64 bit win 10 latest update.
The M$ Explorer does work.
Has anything in this regard been changed in XY, Don?

Other unresolved issues are:
Custom or manual sorting.

Some PSD files (used in Photoshop CS6) will display minimal size thumbnails from time to time - say less than 200 x200 pic. - the
files are ok only the display is wrong.
We use the same codec - Don

Sorry to be so negative - XY is defenitly the very best program available - or I would not bother.
I trust it will all be resolved in the fullness of time.

pat

Netenvie
Posts: 24
Joined: 15 May 2017 10:15

Re: PDF Preview bug each time

Post by Netenvie »

PDF preview work perfect without any bug in Windows Explorer so it seems the problem come from XY ...
Why not ask for some logs and try to fix ??

admin
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Re: PDF Preview bug each time

Post by admin »

What is your PDF viewer?

m48tx
Posts: 285
Joined: 07 May 2010 18:07

Re: PDF Preview bug each time

Post by m48tx »

Win 10 64-bit (Version 1607, Build 14393.1198), XY 18.0, PDF X-Change Pro 6.0.322.4

Win 7 64-bit, XY 18.0, PDF X-Change Pro 6.0.322.4

FYI, PDF Preview works perfectly on both systems.

Netenvie
Posts: 24
Joined: 15 May 2017 10:15

Re: PDF Preview bug each time

Post by Netenvie »

admin wrote:What is your PDF viewer?
Acrobat Pro DC 17.2304

XYP preview use default viewer ??

admin
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Re: PDF Preview bug each time

Post by admin »

Netenvie wrote:
admin wrote:What is your PDF viewer?
Acrobat Pro DC 17.2304

XYP preview use default viewer ??
Yes. XY is a file manager. I did not find the time to write my own PDF viewer. ;)

As I said before:
Use the free PDF-XChange viewer and the problems are history. Contrary to many other PDF-viewers this one works fast and bug-free.

Netenvie
Posts: 24
Joined: 15 May 2017 10:15

Re: PDF Preview bug each time

Post by Netenvie »

As I said before:
Use the free PDF-XChange viewer and the problems are history. Contrary to many other PDF-viewers this one works fast and bug-free.
The problem is i modify PDF each day so i need to open it with Acrobat Pro ...
So install another viewer will make me lose time.
And as i said before i never had a preview bug in windows explorer ...
But if you have a solution to preview PDF in XY with PDF-Xchange and open it with Acrobat pro i'm ok !

admin
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Re: PDF Preview bug each time

Post by admin »

Netenvie wrote:But if you have a solution to preview PDF in XY with PDF-Xchange and open it with Acrobat pro i'm ok !
I have indeed, see "2) Making PDF preview work while Adobe is installed" here: https://www.xyplorer.com/faq-topic.php?id=PDFpreview

Netenvie
Posts: 24
Joined: 15 May 2017 10:15

Re: PDF Preview bug each time

Post by Netenvie »

Hello,
Just migrated my PC to Windows 10 and your solution for PDF preview don't work anymore ...
Any suggestions ?

RalphM
Posts: 1932
Joined: 27 Jan 2005 23:38
Location: Cairns, Australia

Re: PDF Preview bug each time

Post by RalphM »

I don't see any reason why solution #2 as mentioned above shouldn't work on W10 anymore.
Ralph :)
(OS: W11 22H2 Home x64 - XY: Current beta - Office 2019 32-bit - Display: 1920x1080 @ 125%)

jupe
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Joined: 20 Oct 2017 21:14
Location: Win10 22H2 120dpi

Re: PDF Preview bug each time

Post by jupe »

You might need to re-install the PDF app you used again to register it as a preview handler again., Windows migration might have cleared that.

Netenvie
Posts: 24
Joined: 15 May 2017 10:15

Re: PDF Preview bug each time

Post by Netenvie »

Hi,
To be clear there was not a migration, i just migrated my data and settings to a new PC runing windows 10.
So for sure i reinstalled everything including XYP and the PDF viewer.

And i just uninstalled PDFxChange viewer, clean registry, reboot and reinstall it but it don't work ...

Are you sure the key chain ({CF822AB4-6DB5-4FDA-BC28-E61DF36D2583}) can't change ?
Can i check it ? how ?

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