I have a file on a LAN server (home network), located on a NAS, that causes XYP to crash every time I select it - even if I'm selecting it as part of a group of files. For ease, let's call it P2; I can select P1, but if I select P1->P10, XYP crashes.
Precisely, it announces it has stopped working error and Windows will close the program, but hangs.
I can access this file normally from the standard File Explorer; it's a video file and I can run it without errors. There are no special characters in the name - alphanumerics, spaces, and the dot-extension.
XYplorer 16.30 Pro. Windows 10, upgrades up-to-date. NAS is a WD MyCloud server, running WD's bastard version of *nix. Any clues? What other debugging info can I provide/look for? No error log is generated in AppData/Roaming/XYplorer
Selecting a file causes crash
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- Site Admin
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Re: Selecting a file causes crash
Could that be related to that recent Windows 10 update disaster? You heard about it?
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Re: Selecting a file causes crash
If it's as you say a video file that's selected and you're using Windows 10 then get KB4015438 from:
https://support.microsoft.com/en-us/hel ... -kb4015438
Go to updates in the control panel or settings and check for updates and it should automatically DL that KB.
https://support.microsoft.com/en-us/hel ... -kb4015438
Go to updates in the control panel or settings and check for updates and it should automatically DL that KB.
Windows 11, 23H2 Build 22631.3447 at 100% 2560x1440
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Re: Selecting a file causes crash
Yes, it could. No, I haven't.admin wrote:Could that be related to that recent Windows 10 update disaster? You heard about it?
That's pretty vague.
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Re: Selecting a file causes crash
Does it still happen when you turn off file info tips: Configuration | File Info Tips | Show file info tips?
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Re: Selecting a file causes crash
Thanks for that tip, Admin... It mysteriously went away, just like it mysteriously started happening.