XYplorer freezes

[dhannotte]

A few days ago I was using XYplorer to browse C:\Program Files. Unexpectedly, it froze for an hour, so I restarted it. It was still frozen in the C:\Program Files\Malwarebytes\Anti-Malware\ directory and has never thawed. I can't reinstall it because I got it from Giveaway of the Day a few years ago and the install license was good for only 24 hours.

Can anyone suggest something I can do at this point?

Dean Hannotte
http://www.hannotte.com

[highend]

Go into your configuration folder of XY
Menu - Go - Go to Application Data Folder (if that entry exists)

Now navigate to that folder with Windows Explorer
Exit XYplorer
Delete the folder named "Panes" in Windows Explorer (maybe make a backup copy of it somewhere else)
Start XYplorer

[dhannotte]

Wow, it took you all of 5 minutes to come up with an answer. I'm impressed.

I'm unable to go to the XY configuation folder because I'm still totally locked out. However I looked for "panes" on my C: drive and found

Code: Select all

c:\()d panes /s
 Volume in drive C is C-DRIVE
 Volume Serial Number is E812-30A4

 Directory of c:\Users\Dean1\AppData\Roaming\XYplorer

08/12/2011  02:40 PM    <DIR>          Panes
               0 File(s)              0 bytes

 Directory of c:\Users\Rachel1\AppData\Roaming\XYplorer

03/27/2016  08:55 AM    <DIR>          Panes
               0 File(s)              0 bytes

     Total Files Listed:
               0 File(s)              0 bytes
               2 Dir(s)  628,506,054,656 bytes free

Dean1 and Rachel1 are the userids of me and my girlfriend, the only people who use this computer. Should I go ahead and remove both folders?

[highend]

5 minutes? Next time I'll try to do it in one^^

The locations are correct. But I wouldn't remove the XYplorer but the Panes folder inside of it (and as I said backup them just in case).
If you really remove the XYplorer ones you'll start from scratch (config wise)...