Crashes... combase.dll

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Magnus
Posts: 35
Joined: 21 Oct 2012 21:51

Crashes... combase.dll

Post by Magnus »

Over the past few weeks XYplorer has crashed multiple times. Here is the Event Viewer capture for the lastes crash:

Faulting application name: XYplorer.exe, version: 17.0.0.200, time stamp: 0x57b31072
Faulting module name: combase.dll, version: 6.3.9600.18202, time stamp: 0x569e6792
Exception code: 0xc0000005
Fault offset: 0x00138322
Faulting process id: 0xbe4
Faulting application start time: 0x01d211fa2563defe
Faulting application path: D:\Program Files (x86)\XYplorer\XYplorer.exe
Faulting module path: C:\WINDOWS\SYSTEM32\combase.dll
Report Id: 64dcc1f7-7ded-11e6-86f9-60a44c7160e9
Faulting package full name:
Faulting package-relative application ID:


These crashes go back at least to 17.0.0.100

admin
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Re: Crashes... combase.dll

Post by admin »


Magnus
Posts: 35
Joined: 21 Oct 2012 21:51

Re: Crashes... combase.dll

Post by Magnus »

admin wrote:It's almost always this:
https://www.xyplorer.com/faq-topic.php?id=ctxcrash
My crash experiences occur when first opening XYplorer, not right-clicking a file. After clearing the crash pop up notification, XY generally opens as expected on the second try.

admin
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Re: Crashes... combase.dll

Post by admin »

Oh, quite unusual!

a) Do you get crashes on each start?

b) Do you get crashes also with a fresh instance (https://www.xyplorer.com/faq-topic.php?id=fresh).

Magnus
Posts: 35
Joined: 21 Oct 2012 21:51

Re: Crashes... combase.dll

Post by Magnus »

admin wrote:Oh, quite unusual!

a) Do you get crashes on each start?

b) Do you get crashes also with a fresh instance (https://www.xyplorer.com/faq-topic.php?id=fresh).
a) No. It's unpredictable. I cannot determine a common theme yet.
b) The fresh instance launched cleanly

I'll try to log what has been running when this occurs. No crashes yesterday/today (so far). Thanks.

bdeshi
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Re: Crashes... combase.dll

Post by bdeshi »

Probably the infamous PD crash.
Magnus wrote:a) No. It's unpredictable. I cannot determine a common theme yet.
Crashes when you start XY with any portable device (storage devices that don't get a drive letter - iphone etc) plugged in?
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