Drag stops working

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admin
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Re: Drag stops working

Post by admin » 13 Feb 2017 09:39

When this happens can Manual Sort with the mouse?

kinook
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Re: Drag stops working

Post by kinook » 13 Feb 2017 15:03

admin wrote:When this happens can Manual Sort with the mouse?
Not sure, I'll have to try it the next time this happens -- do you mean by clicking on a column header to sort?

Also, there could be something to the reply mentioning network shares. I use XYPlorer on a local machine and another PC that I connect to via Remote Desktop through a VPN. I only recall this problem occurring in the second scenario, and I browse network shares regularly there but never on the local machine.

admin
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Re: Drag stops working

Post by admin » 13 Feb 2017 15:51

1) Tick this: Tools | Customize List | Manual Sorting
2) Drag a file to a new position.

m48tx
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Re: Drag stops working

Post by m48tx » 20 Feb 2017 15:12

W7 64-bit & XY 17.50.0222

Drag quit working again. Same sequence of events I've reported before.

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Re: Drag stops working

Post by admin » 20 Feb 2017 15:18


m48tx
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Re: Drag stops working

Post by m48tx » 20 Feb 2017 15:29

Not sure what this means? If a link to something, it goes nowhere.

viewtopic.php?p=146286#p146286

admin
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Re: Drag stops working

Post by admin » 20 Feb 2017 15:36

It means: "What about answering my questions here?"

1) Tick this: Tools | Customize List | Manual Sorting
2) Drag a file to a new position.

m48tx
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Re: Drag stops working

Post by m48tx » 20 Feb 2017 15:45

Manual Sorting on:

- Left click drag does nothing.

- Right click drag gives context menu in destination and move/copy successful.

Is this the expected behavior? Is this the recommended solution?

admin
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Re: Drag stops working

Post by admin » 20 Feb 2017 16:00

It tells me that the mouse dragging is destroyed at some deeper level. Not anything I could handle within XY. Sorry, but I'm totally chanceless here.

m48tx
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Re: Drag stops working

Post by m48tx » 20 Feb 2017 16:08

Don, just to clarify my previous post regarding Manual Sort.

I can left click to drag files around within the folder, but not out of the folder. Make sense? Right click behaves as normal.

Update: Further clarification. I did the Manual Sort thing AFTER restarting XY, not immediately after drag/drop failed. I did not understand you wanted us to try the Manual Sort thing. I will do so next time drag/drop fails. Sorry for confusion.
Last edited by m48tx on 20 Feb 2017 16:34, edited 1 time in total.

highend
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Re: Drag stops working

Post by highend » 20 Feb 2017 16:12

That's normal when manual sorting is active
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admin
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Re: Drag stops working

Post by admin » 20 Feb 2017 16:41

OK, precise observation and description is crucial for issues that I cannot reproduce myself.

However, in this case I have done everything I possibly can do. We have to file this under unsolved mysteries. I have to go on to solvable mysteries.

m48tx
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Re: Drag stops working

Post by m48tx » 20 Feb 2017 17:51

I try to be precise. Obviously failing on this thread.

I have never experienced the drag and drop fail except in XY, which is why I added to this thread. 90% of the time I drag and drop it is with XY. Decided to go to Google and damn if this is not a reported issue with Windows 7 64-bit. This is the most discussed recommended fix at failure:

Right-click on a file and hold the mouse button down.
While the the mouse is still pressed hit the Esc key.

Another suggest fix for this condition is to add a DWORD (32-bit) of 1802 with value 0 to the registry entry HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\0. 1802 is the key that controls drag and drop (0 = enabled) and is explicitly present in Zones 2 & 3. Zone 0 is My Computer. I have added this registry entry - will see what happens. This is the information from Microsoft:

https://support.microsoft.com/en-us/hel ... nced-users

Cheers.

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Re: Drag stops working

Post by admin » 20 Feb 2017 19:22

If it ever happens to me I can look into it. But I doubt it. Dragging for many years now day and night and it never failed.

m48tx
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Re: Drag stops working

Post by m48tx » 20 Feb 2017 23:16

Don, out of curiosity, do you use a wired mouse or a wireless mouse? I found some discussion of possible problems with wireless mice. I use a Logitech M510 wireless with USB Unifying receiver (plugged into USB 2.0 port). I had been using Logitech drivers, but removed them. I experienced the problem with and without the drivers installed.

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