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Re: Drag stops working

Posted: 03 Feb 2017 16:46
by admin
And you cannot drag anymore in this state?

Re: Drag stops working

Posted: 03 Feb 2017 16:51
by m48tx
That is correct. I have the XY window still open and drag is not working.

Re: Drag stops working

Posted: 03 Feb 2017 16:52
by admin
What if you tick this?
Configuration | Shell Integration | Drag and Drop | Use standard shell drag and drop

Re: Drag stops working

Posted: 03 Feb 2017 16:52
by admin
Please leave XYplorer open in this state -- we have a good chance now to fix it!

Re: Drag stops working

Posted: 03 Feb 2017 16:54
by m48tx
That is already ticked.

Re: Drag stops working

Posted: 03 Feb 2017 16:57
by admin
OK, untick it...

Re: Drag stops working

Posted: 03 Feb 2017 16:58
by ksarnelli
m48tx wrote:That is already ticked.
I have that ticked as well, in case that's important.

Re: Drag stops working

Posted: 03 Feb 2017 17:03
by m48tx
I was able to reproduce the drag failure with this sequence of events:

- downloaded three zip files (each zip file containing multiple files) to holding folder
- use WinRAR to extract each zip file to its own folder (under holding folder)
- using FileMenuTools, create two destination folders in permanent location
- F4 to refresh tree
- navigate into zip folder 1 and select 90% of the files and drag to destination folder 1
- navigate into zip folder 2 and select all files and drag to destination folder 1
- navigate into zip folder 3 and select 90% of the files then batch rename to "String *"
- with files still selected, drag to destination folder 2 but the drag fails from this point forward

Re: Drag stops working

Posted: 03 Feb 2017 17:03
by m48tx
I unticked it and drag is still broken (I have not restarted XY).

Re: Drag stops working

Posted: 03 Feb 2017 17:07
by admin
m48tx wrote:- using FileMenuTools, create two destination folders in permanent location
I don't understand this part.

Re: Drag stops working

Posted: 03 Feb 2017 17:12
by m48tx
FileMenuTools is a shareware program that provides customizable right click context menu entries one of which is to create folders. I use this so I can create folders in the tree without losing focus of the files currently selected. It is just another way to create folders.

http://www.lopesoft.com/index.php/en/pr ... emenutools

Also, my right click context menu is now screwed up. A lot of entries are missing. Hmmmm.

Re: Drag stops working

Posted: 03 Feb 2017 17:33
by admin
OK, I don't think the issue is related to FileMenuTools.

I have no time right now to continue the hunt. But we have a good trace. I'll come back later... (You can restart XY now :))

Re: Drag stops working

Posted: 03 Feb 2017 17:38
by m48tx
OK Don. Thanks for your willingness to help with this issue!

Re: Drag stops working

Posted: 03 Feb 2017 17:44
by admin
Well, sure, it's my job. :cup:

Re: Drag stops working

Posted: 04 Feb 2017 16:05
by admin
m48tx wrote:I was able to reproduce the drag failure with this sequence of events:

- downloaded three zip files (each zip file containing multiple files) to holding folder
- use WinRAR to extract each zip file to its own folder (under holding folder)
- using FileMenuTools, create two destination folders in permanent location
- F4 to refresh tree
- navigate into zip folder 1 and select 90% of the files and drag to destination folder 1
- navigate into zip folder 2 and select all files and drag to destination folder 1
- navigate into zip folder 3 and select 90% of the files then batch rename to "String *"
- with files still selected, drag to destination folder 2 but the drag fails from this point forward
Is this a 100% way to reproduce it?
Do you open the context menu to batch rename? (a 3rd shell extension might be causing it)
How many files did you drag?
Was that a copy or a move?
Custom Copy or shell copy?

The last version (v17.50.0205) has an enhanced debug log. When it happens again please let's see that log again.