Drag stops working

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admin
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Re: Drag stops working

Post by admin » 03 Feb 2017 16:46

And you cannot drag anymore in this state?

m48tx
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Re: Drag stops working

Post by m48tx » 03 Feb 2017 16:51

That is correct. I have the XY window still open and drag is not working.

admin
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Re: Drag stops working

Post by admin » 03 Feb 2017 16:52

What if you tick this?
Configuration | Shell Integration | Drag and Drop | Use standard shell drag and drop

admin
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Re: Drag stops working

Post by admin » 03 Feb 2017 16:52

Please leave XYplorer open in this state -- we have a good chance now to fix it!

m48tx
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Re: Drag stops working

Post by m48tx » 03 Feb 2017 16:54

That is already ticked.

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Re: Drag stops working

Post by admin » 03 Feb 2017 16:57

OK, untick it...

ksarnelli
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Re: Drag stops working

Post by ksarnelli » 03 Feb 2017 16:58

m48tx wrote:That is already ticked.
I have that ticked as well, in case that's important.

m48tx
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Re: Drag stops working

Post by m48tx » 03 Feb 2017 17:03

I was able to reproduce the drag failure with this sequence of events:

- downloaded three zip files (each zip file containing multiple files) to holding folder
- use WinRAR to extract each zip file to its own folder (under holding folder)
- using FileMenuTools, create two destination folders in permanent location
- F4 to refresh tree
- navigate into zip folder 1 and select 90% of the files and drag to destination folder 1
- navigate into zip folder 2 and select all files and drag to destination folder 1
- navigate into zip folder 3 and select 90% of the files then batch rename to "String *"
- with files still selected, drag to destination folder 2 but the drag fails from this point forward

m48tx
Posts: 206
Joined: 07 May 2010 18:07

Re: Drag stops working

Post by m48tx » 03 Feb 2017 17:03

I unticked it and drag is still broken (I have not restarted XY).

admin
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Re: Drag stops working

Post by admin » 03 Feb 2017 17:07

m48tx wrote:- using FileMenuTools, create two destination folders in permanent location
I don't understand this part.

m48tx
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Re: Drag stops working

Post by m48tx » 03 Feb 2017 17:12

FileMenuTools is a shareware program that provides customizable right click context menu entries one of which is to create folders. I use this so I can create folders in the tree without losing focus of the files currently selected. It is just another way to create folders.

http://www.lopesoft.com/index.php/en/pr ... emenutools

Also, my right click context menu is now screwed up. A lot of entries are missing. Hmmmm.

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Re: Drag stops working

Post by admin » 03 Feb 2017 17:33

OK, I don't think the issue is related to FileMenuTools.

I have no time right now to continue the hunt. But we have a good trace. I'll come back later... (You can restart XY now :))

m48tx
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Re: Drag stops working

Post by m48tx » 03 Feb 2017 17:38

OK Don. Thanks for your willingness to help with this issue!

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Re: Drag stops working

Post by admin » 03 Feb 2017 17:44

Well, sure, it's my job. :cup:

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Re: Drag stops working

Post by admin » 04 Feb 2017 16:05

m48tx wrote:I was able to reproduce the drag failure with this sequence of events:

- downloaded three zip files (each zip file containing multiple files) to holding folder
- use WinRAR to extract each zip file to its own folder (under holding folder)
- using FileMenuTools, create two destination folders in permanent location
- F4 to refresh tree
- navigate into zip folder 1 and select 90% of the files and drag to destination folder 1
- navigate into zip folder 2 and select all files and drag to destination folder 1
- navigate into zip folder 3 and select 90% of the files then batch rename to "String *"
- with files still selected, drag to destination folder 2 but the drag fails from this point forward
Is this a 100% way to reproduce it?
Do you open the context menu to batch rename? (a 3rd shell extension might be causing it)
How many files did you drag?
Was that a copy or a move?
Custom Copy or shell copy?

The last version (v17.50.0205) has an enhanced debug log. When it happens again please let's see that log again.

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