Crashes on right click

[Explorer]

Very often XYplorer crashes on right click. I mean, I click with right mouse button on e.g. "D:" to see "Eigenschaften" XYplorer crashes regularly, it freezes (Keine Rückmeldung) and I have to close it. Windows Explorer simply works.

Windows 7 64 bit
XYplorer 13.90.XXX

This happened with many earlier versions before.

[Stef123]

Where do you click? List or Tree?
Does it also crash when you press ALT ENTER to view properties?

[Explorer]

Where do you click? List or Tree?

Tree

Right now this happened: Because of your question I right clicked on a list item which works, and now right click on tree item works also without crash.

Does it also crash when you press ALT ENTER to view properties?

No

[nudnavda]

Have a different version of the same fenomenon: XY waits for some 10 seconds before it opens the submenu of right-mouse-click. In the taskbar there appears an XY-icon while waiting for the submenu to appear. I'm not sure what has triggered this problem. Is quite new to me (long-time user of XY-plorer). Have recently switched from XP to Win-8.1.1. If helpful I could mail the ini-file. Appreciate your help.

[Explorer]

Have a different version of the same fenomenon: XY waits for some 10 seconds before it opens the submenu of right-mouse-click.

A wait time of some seconds – sometimes shorter, sometimes longer – on right-mouse-click is quite "normal" for me here. I was thinking that it is a Windows issue (I've read something about this).

[nudnavda]

Never been normal here, so now abnormal ;-) Feels also abnormal, compared to rest of the laptop functionality. I noticed that this problem does not occur with maps, only with files.

[bdeshi]

Do you have Config->System Integration->Show the 64-bit Context Menu ticked? Or do you have many shell extensions installed which add custom items to the context menu?
nudvada, the ini file contains your license information, I'm sure you know it, but keep it in mind before mailing it to anybody.

[j_c_hallgren]

nudvada, the ini file contains your license information, I'm sure you know it, but keep it in mind before mailing it to anybody.

I'm sure he was only tralking about mailing it to Don.

[bdeshi]

Just in case.

[nudnavda]

Thanks Sammay! The 64-bits ticked caused the problem. The ini-file stays here for the time being :-) Btw, feels nice to have a regular XY. Thanks again.

[bdeshi]

Great!

[peter_r]

I have been having the problem with XYplorer crashing on right click for some time now, with v3.90. I have never had the 64-bit option ticked.

When I re-start XYplorer after the crash, if I right-click before doing anything else, it works. However, if I do file operations of any kind and then try to right-click, I get the crash.

I use Windows 8.1 pro version on a Toshiba laptop.

[admin]

It's probably a faulty 3rd party shell extension. To confirm tick this:

Configuration | Menus, Mouse, Safety | Context Menus | Hide shell extensions from shell context menu

[peter_r]

It's probably a faulty 3rd party shell extension. To confirm tick this:

Configuration | Menus, Mouse, Safety | Context Menus | Hide shell extensions from shell context menu

OK, I tried that. The result was that when I right-clicked I got nothing - no right-click context menu at all. XYplorer didn't crash, but I lost all the right-click functionality.

[admin]

That's very unusual. What kind of item are you right-clicking?