Problem signature:
Problem Event Name: APPCRASH
Application Name: XYplorer.exe
Application Version: 13.70.0.115
Application Timestamp: 52f26bec
Fault Module Name: StackHash_0273
Fault Module Version: 6.1.7601.18247
Fault Module Timestamp: 521ea8e7
Exception Code: c0000374
Exception Offset: 000ce753
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 0273
Additional Information 2: 02735b0650ef24e696f3df7df2ecce4e
Additional Information 3: 036d
Additional Information 4: 036da8d1d3ad26a23ccaf26ed8bcf077
New beta crashes on start
Re: New beta crashes on start
115 does the same as 114.
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Re: New beta crashes on start
Yep, this is the only 2 things I do.TheQwerty wrote:I don't think it has to do with it running so much as with you verifying it exists and is the correct version - which I assume you do when starting.admin wrote:But XYcopy.exe is not running on startup, weird.
Anyway, this is good news. I will recompile XYcopy.exe on Win 8.1 and upload again...
Note that the previous XYcopy.exe had been compiled still on my old XY system (in December 2013) and worked well on all Windows versions.
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Re: New beta crashes on start
Did you already try to reboot WIndows? (the mother of all bug fixes...)
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Re: New beta crashes on start
My last various information had an OS Uptime of "77 days, 18 hrs, 59 mins, 24 secs", so I suppose the answer is not this year.admin wrote:Did you already try to reboot WIndows? (the mother of all bug fixes...)
Just to eliminate that I have now rebooted but 115 still crashes and now my uptime is a measly "11 mins, 56 secs".
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Re: New beta crashes on start
Conc. APPCRASH
Well, does anybody see a pattern? It seems to be only Win7/64, right?
And it does not happen when XYcopy.exe is missing? Can everybody confirm this?
What happens if you run XYcopy.exe directly?
Well, does anybody see a pattern? It seems to be only Win7/64, right?
And it does not happen when XYcopy.exe is missing? Can everybody confirm this?
What happens if you run XYcopy.exe directly?
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Re: New beta crashes on start
I get a dialog:admin wrote:What happens if you run XYcopy.exe directly?
XYplorer wrote:XYcopy 2.10.0048 cannot be run standalone.
Re: New beta crashes on start
Confirmed, if I rename XYcopy.exe to _XYcopy.exe it doesn't crash.admin wrote: And it does not happen when XYcopy.exe is missing? Can everybody confirm this?
I have Windows 7 64 bit too, on XYplorer startup I see the busy cursor for maybe 10 seconds and then the message XYplorer stopped working (beta 0115).
Re: New beta crashes on start
If I rename XYcopy and start XYplorer, it works properly.
If I then restore XYcopy to XYcopy.exe and attempt to open the configuration XY crashes. EDIT: This is all while XY is running.
If I then repeat these steps but attempt to open the configuration in a different manner the crash data changes.
This is probably just because the stack is different at the time of each crash and thus won't be useful, but just in case..
If I then restore XYcopy to XYcopy.exe and attempt to open the configuration XY crashes. EDIT: This is all while XY is running.
If I then repeat these steps but attempt to open the configuration in a different manner the crash data changes.
This is probably just because the stack is different at the time of each crash and thus won't be useful, but just in case..
Same for all case:
Problem Event Name: APPCRASH
Application Name: XYplorer.exe
Application Version: 13.70.0.115
Application Timestamp: 52f26bec
Fault Module Version: 6.1.7601.18247
Fault Module Timestamp: 521ea8e7
Exception Code: c0000374
Exception Offset: 000ce753
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
That which differs...
At start....
Fault Module Name: StackHash_0273
Additional Information 1: 0273
Additional Information 2: 02735b0650ef24e696f3df7df2ecce4e
Additional Information 3: 036d
Additional Information 4: 036da8d1d3ad26a23ccaf26ed8bcf077
Tools > Configuration
Fault Module Name: StackHash_cb8a
Additional Information 1: cb8a
Additional Information 2: cb8ac0c83686a93939e099a32731c784
Additional Information 3: 8758
Additional Information 4: 8758285ee79864944102149c11938f91
F9
Fault Module Name: StackHash_f20c
Additional Information 1: f20c
Additional Information 2: f20c5565ae93874277ee4d171312742d
Additional Information 3: 8452
Additional Information 4: 8452da7ecea9aaa38c32bf5833f89b95
#600;
Fault Module Name: StackHash_f0e6
Additional Information 1: f0e6
Additional Information 2: f0e64cfc1d5f294cf6ac31f08ac5755f
Additional Information 3: e0b2
Additional Information 4: e0b2765b96eb7b7f895f33b44bc1238d
Toolbar Button...
Fault Module Name: StackHash_d81e
Additional Information 1: d81e
Additional Information 2: d81e087a19383f83d5d5c2ec31c902e9
Additional Information 3: 6517
Additional Information 4: 65174684acb480e6dd4c769a9c2b2e4d
Status Bar Icon > Configure
Fault Module Name: StackHash_d81e
Additional Information 1: d81e
Additional Information 2: d81e087a19383f83d5d5c2ec31c902e9
Additional Information 3: c14c
Additional Information 4: c14cd0ba27432142cb2b808ef002e4bc
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Re: New beta crashes on start
This is the correct thing to happen. So XYcopy.exe itself seems okay.TheQwerty wrote:I get a dialog:admin wrote:What happens if you run XYcopy.exe directly?XYplorer wrote:XYcopy 2.10.0048 cannot be run standalone.
Opening the configuration does NOT check XYcopy existence or version. So why does it crash then?
What a strange bug!!! The solution seems near but I don't see it.
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Re: New beta crashes on start
It does display XYcopy's version in the config but hmph.admin wrote:This is the correct thing to happen. So XYcopy.exe itself seems okay.TheQwerty wrote:I get a dialog:admin wrote:What happens if you run XYcopy.exe directly?XYplorer wrote:XYcopy 2.10.0048 cannot be run standalone.
Opening the configuration does NOT check XYcopy existence or version. So why does it crash then?
What a strange bug!!! The solution seems near but I don't see it.
EDIT: I should clarify, normally it shows the version. In the case that it's not found it correctly shows a not found message. When added back it crashes so I don't know what it does.
EDIT 2: And it only occurs the first time you open the configuration. If you open the configuration and then restore xycopy it doesn't crash but continues to believe xycopy isn't found.
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Re: New beta crashes on start
Yes, the XYcopy version is retrieved only one time. So, it is this operation that kills it. We are coming nearer...
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Re: New beta crashes on start
Would it be possible/worthwhile for you to revert to 103 and build with 8.1 so we can eliminate any changes since being part of the problem?
Re: New beta crashes on start
It happens to me on Win7/32 too. (XY crashs with XYcopy available and works with XYcopy renamed/moved).admin wrote:Well, does anybody see a pattern? It seems to be only Win7/64, right?