can't unlock free trial

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Klingon62
Posts: 5
Joined: 02 Dec 2021 16:19

can't unlock free trial

Post by Klingon62 »

Bought it, legit key but still on free trial. How do I unlock it?

highend
Posts: 13274
Joined: 06 Feb 2011 00:33

Re: can't unlock free trial

Post by highend »

One of my scripts helped you out? Please donate via Paypal

Klingon62
Posts: 5
Joined: 02 Dec 2021 16:19

Re: can't unlock free trial

Post by Klingon62 »

I did all that, took key ok but still on trial.

Norn
Posts: 416
Joined: 24 Oct 2021 16:10

Re: can't unlock free trial

Post by Norn »

Edit Here?
Attachments
A.png
A.png (16.55 KiB) Viewed 1761 times
Win10, Win11 @100% 2560x1440 22H2

highend
Posts: 13274
Joined: 06 Feb 2011 00:33

Re: can't unlock free trial

Post by highend »

If in doubt, find the XYplorer.ini in your XYplorer data folder (normally %APPDATA%\XYplorer)

Quit XYplorer

Open the .ini file with an editor and at the beginning of the file you have this:

Code: Select all

[Register]
; THE FOLLOWING THREE LINES CONTAIN YOUR REGISTRATION INFORMATION. PLEASE KEEP THIS PART PRIVATE.
Name=
Code=
dc=0
Paste the name from your license after Name= and the key from your license after Code=
Save the file
Start XYplorer
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Klingon62
Posts: 5
Joined: 02 Dec 2021 16:19

Re: can't unlock free trial

Post by Klingon62 »

[Register]
; THE FOLLOWING THREE LINES CONTAIN YOUR REGISTRATION INFORMATION. PLEASE KEEP THIS PART PRIVATE.
Name=V***** B******
Code=xy02-0100-****-****-****-****-****
dc=3

Image

my name and the code i was sent.
Attachments
Snap 2021-12-03 at 14.55.29.png
Snap 2021-12-03 at 14.55.29.png (3.03 KiB) Viewed 1736 times
Snap 2021-12-03 at 14.56.25.png
Snap 2021-12-03 at 14.56.25.png (13.39 KiB) Viewed 1736 times

highend
Posts: 13274
Joined: 06 Feb 2011 00:33

Re: can't unlock free trial

Post by highend »

I've edited your post. Never reveal license details in a forum post^^

I can't unlock a trial with your license data as well...

Write a mail to support@xyplorer.com

and attach your license details with payment information...
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Klingon62
Posts: 5
Joined: 02 Dec 2021 16:19

Re: can't unlock free trial

Post by Klingon62 »

I would like to thank Highend and others for their help.

admin
Site Admin
Posts: 60357
Joined: 22 May 2004 16:48
Location: Win8.1 @100%, Win10 @100%
Contact:

Re: can't unlock free trial

Post by admin »

Here's a helpful graphic for people struggling to find the beginning and end of words:
Attachments
HowToUnlockXY.png
HowToUnlockXY.png (42.6 KiB) Viewed 1624 times

admin
Site Admin
Posts: 60357
Joined: 22 May 2004 16:48
Location: Win8.1 @100%, Win10 @100%
Contact:

Re: can't unlock free trial

Post by admin »

Over the years I've had hundreds of users claiming the key wasn't working. You know how often they were wrong? ALWAYS.

Klingon62
Posts: 5
Joined: 02 Dec 2021 16:19

Re: can't unlock free trial

Post by Klingon62 »

Emailed XYplorer. Told me it works, no help

admin
Site Admin
Posts: 60357
Joined: 22 May 2004 16:48
Location: Win8.1 @100%, Win10 @100%
Contact:

Re: can't unlock free trial

Post by admin »

Come on, you sent me a screenshot that shows you entered only a part of the key. Is it really so hard to copy and paste the whole key? :roll:

highend
Posts: 13274
Joined: 06 Feb 2011 00:33

Re: can't unlock free trial

Post by highend »

Victor: How many characters does your key / code have? The one you've posted (and which I edited afterwards) had only 34 characters. That's too short...
One of my scripts helped you out? Please donate via Paypal

admin
Site Admin
Posts: 60357
Joined: 22 May 2004 16:48
Location: Win8.1 @100%, Win10 @100%
Contact:

Re: can't unlock free trial

Post by admin »

The Klingon is so quiet suddenly... :)

ihot01
Posts: 15
Joined: 26 Jul 2017 18:05

Re: can't unlock free trial

Post by ihot01 »

Happy St. Patrick's Day!!
I have over 30 years experience programming in windows, linux etc.

3/10 morning I just paid for an upgrade to latest 22.90 but XY still giving error:

Your trial version has expired.

On my new laptop it was a fresh install of XY.
On my old laptop it was an upgrade - I already had 2017 version installed.

What should I do next?
I did not reboot my computer after re-install.
I restarted my XY many times to no avail.
I checked my xyplorer.ini and it has the same "code" as the key that was given to me today. Some of that ini and some code is here:

[Register]
; THE FOLLOWING THREE LINES CONTAIN YOUR REGISTRATION INFORMATION. PLEASE KEEP THIS PART PRIVATE.
Name=David Ho
Code=
xy02-xxxx Scope: one individual person (not transferable) Type: Standard License Pro (Upgrade) Valid: for one year of upgrades Date of Purchase: 2022-03-10_17-34-49_FastSpring XYdentity: xydxxxxx
dc=375
Last edited by ihot01 on 11 Mar 2022 15:13, edited 1 time in total.

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