"Windows cannot find" on Right Click of file

Things you’d like to miss in the future...
Post Reply
MedicMomSI
Posts: 4
Joined: 22 Jul 2021 06:38

"Windows cannot find" on Right Click of file

Post by MedicMomSI »

I replaced my Windows 8 computer with a Windows 10 computer, and PC Mover transferred all my data and programs, including XYplorer. For some reason, when I Right Click on a file to access the menu, a popup saying "Windows cannot find "(3 symbols)". Please make sure you typed the name correctly and try again". Then the expected right click menus appear.

I tried an uninstall, reboot, and manual reinstall using the program .exe program, without resolving the problem. Everything else seems to work properly.

Any ideas?
Attachments
20210721_153255.jpg
20210721_153255.jpg (2.61 MiB) Viewed 130 times

highend
Posts: 10571
Joined: 06 Feb 2011 00:33

Re: "Windows cannot find" on Right Click of file

Post by highend »

What happens if you right click the same file in Windows Explorer?
One of my scripts helped you out? Please donate via Paypal or paypal_donate (at) stdmail (dot) de

MedicMomSI
Posts: 4
Joined: 22 Jul 2021 06:38

Re: "Windows cannot find" on Right Click of file

Post by MedicMomSI »

This is the only program affected by the problem. Right click behaves normally in windows explorer and all others, so im thinking something may have been corrupted in the configuration file.

Looked at the associated .ini for those 3 odd symbols visually and didnt see them, but I couldnt reproduce them/copy them for a real search.

admin
Site Admin
Posts: 51679
Joined: 22 May 2004 16:48
Location: Win8.1 @100%, Win10 @100%
Contact:

Re: "Windows cannot find" on Right Click of file

Post by admin »

You get the same 3 symbols for each file you right-click?
FAQ | XY News RSS | XY Twitter | Stay home! 🎸 Or wear a mask! 😷

Horst
Posts: 297
Joined: 24 Jan 2021 12:27
Location: Germany

Re: "Windows cannot find" on Right Click of file

Post by Horst »

I guess he has some misbehaving context menu extension.
There are many which work fine in Explorer but produce problems in other file managers.
I would try the NirSoft tool ShellExView https://www.nirsoft.net/utils/shexview.html
Disable all Non-Microsoft context handler extensions and enable them one by one to find the culprint.
Windows 10 Home x64 Version 21H2 (OS Build 19044.1110)
Portable XYplorer v22.10.0013
Everything 1.5.0.1270a (x64)

MedicMomSI
Posts: 4
Joined: 22 Jul 2021 06:38

Re: "Windows cannot find" on Right Click of file

Post by MedicMomSI »

When this first happened, I viewed the 3 symbols as being the same on multiple attempts for the file checked.

I just tried viewing different folders, and different files within each folder and the symbols changed between files, but were specific to that file. Its as if the software was changing to a symbol font instead of a readable letter.

admin
Site Admin
Posts: 51679
Joined: 22 May 2004 16:48
Location: Win8.1 @100%, Win10 @100%
Contact:

Re: "Windows cannot find" on Right Click of file

Post by admin »

Try to tick this: Configuration | General | Menus, Mouse, Usability | Context Menus | Hide shell extensions from shell context menu
FAQ | XY News RSS | XY Twitter | Stay home! 🎸 Or wear a mask! 😷

MedicMomSI
Posts: 4
Joined: 22 Jul 2021 06:38

Re: "Windows cannot find" on Right Click of file

Post by MedicMomSI »

You Sir are On the Money! It worked!

I am using and older version 19.60.0100 as my license wont allow upgrades after 2020, so it was slightly different in menus, but I located the item.

If I were near you I would offer you a pint, but at least accept my sincere thanks. I use this program daily and my problem was quite annoying.

admin
Site Admin
Posts: 51679
Joined: 22 May 2004 16:48
Location: Win8.1 @100%, Win10 @100%
Contact:

Re: "Windows cannot find" on Right Click of file

Post by admin »

Well, now you have no shell extensions in the menu. You should try to find out which one causes the problem and remove it (see viewtopic.php?p=189463#p189463).
FAQ | XY News RSS | XY Twitter | Stay home! 🎸 Or wear a mask! 😷

Post Reply