Error related to thumbnails cache on disk

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zhaowu
Posts: 30
Joined: 24 Oct 2016 16:03

Error related to thumbnails cache on disk

Post by zhaowu »

When thumbnails cache on disk is on, the error below pops up occasionally for folders containing videos or pictures with Chinese/Japanese in file name.

Code: Select all

Error 9

Error:  	9 (0x00000009)
Desc:   	Subscript out of range
Dll:    	0
Proc:   	CacheData - Count: -455787429

Source: 	XYplorer
XY ver: 	XYplorer 17.20.0202
OS:     	Windows 10, 64-bit
Locale: 	2052
ANSI:   	1252
ACP:    	936   (ANSI/OEM - Simplified Chinese GBK)
DBCS:   	Yes
DPI:    	96 (100%)

Date:   	2016-10-24 20:43:24

admin
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Posts: 60590
Joined: 22 May 2004 16:48
Location: Win8.1 @100%, Win10 @100%
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Re: Error related to thumbnails cache on disk

Post by admin »

Cannot reproduce here. Maybe it's just particular characters. Can you post one of those filenames that cause the error?

zhaowu
Posts: 30
Joined: 24 Oct 2016 16:03

Re: Error related to thumbnails cache on disk

Post by zhaowu »

Download this zip file https://dl.dropboxusercontent.com/u/189 ... 014%29.zip

Unzip it and browse the sub-folders with Thumbnails #1 View back and forth for a few times. Two problems should appear:

1. Very slow to move up by clicking the Breadcrumb bar.
2. Errors like this image:

Image

highend
Posts: 13327
Joined: 06 Feb 2011 00:33
Location: Win Server 2022 @100%

Re: Error related to thumbnails cache on disk

Post by highend »

1. Very slow to move up by clicking the Breadcrumb bar.
2. Errors like this image:
Doesn't happen here on my system (Server 2016) with the latest fresh beta...
I'm on a different locale that you (ofc)

thumbnails cache on disk is on
show folder thumbnails is on

Show a screenshot of your configuration (Preview - Thumbnails page)
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zhaowu
Posts: 30
Joined: 24 Oct 2016 16:03

Re: Error related to thumbnails cache on disk

Post by zhaowu »

configuration (Preview - Thumbnails page) Image

admin
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Location: Win8.1 @100%, Win10 @100%
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Re: Error related to thumbnails cache on disk

Post by admin »

I just finished fixing it! :D

I could reproduce the issue with your sample files under "Chinese Simplified" locale settings. The fix was harder and took me some hours of thinking and trying. Finally I succeeded. :beer: Wow, an important bug affecting all East-Asian thumbnail cache users. Thanks a lot for reporting it! :tup:

zhaowu
Posts: 30
Joined: 24 Oct 2016 16:03

Re: Error related to thumbnails cache on disk

Post by zhaowu »

Great! I can confirm it working now! Thank you for this fix :appl:

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