XYplorer Beta Club

Just letting you know that I have upgraded my PC, and since then this error has not occurred. It is a new installation of Windows, with completely different hardware + drivers.

It has been a month since the upgrade.

Yes, background to foreground... as I wrote previously it is when I switch from another active window to XYplorer.

Also, correct that I am not showing the tree -- only the catalog.

That correct. It was a PDF in Dropbox again.

I don’t know what is wrong different about my system :-)

I just got another variation of the error – see attached screenshot. XYplorer crashed after this and I had to restart it. The following events were logged in the Windows Application Event Log. Log Name: Application Source: Application Error Date: 5/05/2021 1:04:36 PM Event ID: 1000 Task Category: (1...

I just got the same error with an Excel spreadsheet. It looks like it is not restricted to PDF files. Error: 11 (0x0000000B) Desc: Division by zero Dll: 0 Proc: pList@21 Flags=294940, Count=13, RowFirst=0, RowLast=25, View=0 Source: XYplorer XY ver: XYplorer 21.70.0003 OS: Windows 10 Professional, 6...

I just saw the error window pop up – previously I could not tell how long the error window was already there because the other windows could have been concealing it. I had my web browser (Firefox) in the foreground, and I minimized it, which made XYplorer the active window. A fraction of a second af...

I am happy to try any other tips that might gather more information.

In the meantime I'll keep an eye on it and see if I spot any other situations that cause it.

Very unlikely – it is usually when I switch back to XYplorer (either by clicking on the XYplorer window or by pressing ALT+TAB) that I see the error window. I have the hover box option disabled, and I didn't even know about the file info tip until just now. I always click on the file name, not the f...

I just had the error happen again with Show icon overlays disabled. Error: 11 (0x0000000B) Desc: Division by zero Dll: 0 Proc: pList@21 Flags=294940, Count=6, RowFirst=0, RowLast=24, View=0 Source: XYplorer XY ver: XYplorer 21.70.0003 OS: Windows 10 Professional, 64-bit, Release 2009, Build 19042.92...

Okay, I have turned off Show icon overlays. I'll post here as soon as I see the error again.

1) What exact action did you do right before this? (Where did you click, or which key did you press?) 2) Whatever you did, it does not cause the error every time you do it, right? Only about 10% of the times? Or less? 3) It only happens when a PDF is selected? 4) Does it only happen in the Dropbox ...

I just got the error again with the beta version. Error: 11 (0x0000000B) Desc: Division by zero Dll: 0 Proc: pList@21 Flags=294940, Count=1, RowFirst=0, RowLast=24, View=0 Source: XYplorer XY ver: XYplorer 21.70.0003 OS: Windows 10 Professional, 64-bit, Release 2009, Build 19042.928 Locale: 3081 (en...

Just letting you know this error happened again... and I realised I have v21.70.0000 installed, not the beta v21.70.0003 as you requested.

I have installed the correct beta version this time and will wait for it to happen again.

I have updated. However, since the issue is intermittent, it may take some time for it to occur.

If I see it again, I will post it here.

I have the Preview Pane hidden (Window > Show Preview Pane is disabled), so no preview is displayed.