A Frequently Asked Question


XYplorer does not display thumbnails for PDFs. What can I do about that?

Ensure that Configuration | Thumbnails | Show thumbnails for non-images is ticked. If this does not help read on.

Windows XP/32

Do this:

In case you are using Adobe Acrobat Reader: Uninstall it.
Install the free PDF-XChange Viewer.
Or install the free Sumatra PDF Viewer.

Windows 7/64, Windows 8/64, Windows 10/64

Do this:

In case you are using Adobe Acrobat Reader: Uninstall it.
Install the free PDF-XChange Viewer.

If you are using PDF-XChange Viewer and there are still no thumbnails add this key to your registry (only do it if you are experienced and know what your are doing):

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PDF-XChangeViewer.1\shellex\{BB2E617C-0920-11d1-9A0B-00C04FC2D6C1}]
@="{B2F55D43-C7A4-4B7C-90D7-7A860DFA9F2A}"

Then reboot.

Or install the free Sumatra PDF Viewer.