Folder on mapped drive: "Location does not exist"

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ceravis
Posts: 8
Joined: 31 Dec 2009 18:00

Folder on mapped drive: "Location does not exist"

Post by ceravis »

After rebooting or logging out and logging back in, I can browse to a mapped drive and its subfolders in Windows Explorer (even going directly to a Favorite subfolder in Vista's Explorer), but when I open XYplorer and try to:

A) open a favorite that points to a subfolder on a mapped drive
xy-mapped-drive-create-location-1.jpg
xy-mapped-drive-create-location-1.jpg (55.4 KiB) Viewed 1676 times
or B) type a mapped drive's subfolder directly into the address bar (in this case "X:\server\logs"),

I get an error message:

"The location you have selected does not exist. Do you want to create it?"
xy-mapped-drive-create-location-2.jpg
xy-mapped-drive-create-location-2.jpg (47.35 KiB) Viewed 1676 times
Of course I don't want to click Yes and potentially screw up my existing folder, so I click Cancel.

But then I click on that mapped drive (X in this case) in the tree view, and then try the favorite again, and now it works.
xy-mapped-drive-create-location-3.jpg
xy-mapped-drive-create-location-3.jpg (48.6 KiB) Viewed 1676 times
(notice the yellow folder icons next to the favorites now? and there is not longer a blue question mark on the X drive icon)

Is XY not seeing my mapped drives until I manually browse to them? Can it automatically do this behind the scenes when I try to access a subfolder, rather than requiring me to click the mapped drive's root in the tree view first?

I've tried toggling a few options in the config ("Advanced -> Assume servers are available" & "Startup -> Cache network servers"), but these seem to make no difference in this case.

I don't believe this was an issue until recently, but I haven't been using XY much lately.

Any ideas? Is this a bug, or am I missing something? Thanks for the help!

admin
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Posts: 65051
Joined: 22 May 2004 16:48
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Re: Folder on mapped drive: "Location does not exist"

Post by admin »

I'll check that.

BTW, it's very unpleasant to debug, because the state "non-connected network drive" (translated from German) is extremely volatile. One access to the drive and I have to reboot to get back to the virgin state. Or does anybody know a trick to get those little question marks back without rebooting?

admin
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Re: Folder on mapped drive: "Location does not exist"

Post by admin »

Should work better in the latest BETA (v9.30.0024).

vegard
Posts: 76
Joined: 31 Jan 2010 15:45
Location: Sandnes, Norway

Re: Folder on mapped drive: "Location does not exist"

Post by vegard »

admin wrote:One access to the drive and I have to reboot to get back to the virgin state. Or does anybody know a trick to get those little question marks back without rebooting?
net use x: /DELETE, perhaps?

Or mount a folder on a different computer and jank out the cable.

Or mount a partition in a folder, share the folder, rename the folder.

ceravis
Posts: 8
Joined: 31 Dec 2009 18:00

Re: Folder on mapped drive: "Location does not exist"

Post by ceravis »

admin wrote:Should work better in the latest BETA (v9.30.0024).
Problem is still present in 9.40 (which I'm guessing supersedes 9.30.x beta versions) - although I'm now getting a "prohibited" icon (red circle with a slash) rather than a blue plus icon on the drives. This is what I see when I select my favorite for the folder "Scans" on the H drive:
xyplorer-9.40-location-does-not-exist.jpg
xyplorer-9.40-location-does-not-exist.jpg (73.29 KiB) Viewed 1612 times
And the yellow folder icons are missing for any favorites under those drives. Yet after I click on the drive icon, it instantly "sees" it and the favorites work again after that (until next reboot).

Are there any other settings (aside from the two I mentioned in my previous post) that I can try checking/unchecking that might affect this?

Could you possibly make it quickly "touch" the drive (simulate the user manually clicking the drive's icon) to make sure that the drive/subfolder isn't present before popping up the "Create Location" dialog?

Thanks for trying to sort this out ;) Once again, this is a minor nitpick on some otherwise great software!

admin
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Re: Folder on mapped drive: "Location does not exist"

Post by admin »

After vacation...

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