Does XYplorer run under Vista?
Yes.

Does the Info Panel allow me to preview MS office files (Word, Excel, etc.)?
Yes.

Does the Info Panel allow me to preview .pdf files?
Yes.

Does XYplorer have built in compression capability?
Not natively, but of course XY supports the normal shell context menu for files (where most archives place their commands), and with User-Defined Commands and Scripting (XY7) you can easily create any number of one-click solutions for (un)zipping, tailored to your needs and environment.

How do I make XYplorer my default file manager?
It can be done, but you need to edit the registry, of course. It's all explained in the XYwiki.

How can I show Subversion/TortoiseSVN icon overlays in Tree and List?
Simply check "Show Icon Overlays" in Configuration | Advanced.

How can I preview PNG and TIF files?
To preview *.png and *.tif files, GDI+ has to be present.

The help does not work under Vista?
Vista is shipped without support for the classic Windows Help (*.hlp) format. However, Microsoft offers an easy way out: Download *.hlp support for Vista. After installing the update, the help system of XYplorer and all other applications using the classic help format will work just fine.

A new window opens when you try to preview an Office 2007 document?
This is a known issue with Office 2007. It will be fixed soon. In the meantime, you may try this workaround offered by Microsoft.

If I purchase a License, will I get upgrades for free?
Yes. If you purchase a Standard License, you will get one major version cycle for free (that's currently all upgrades up to version v8.20). If you purchase a Lifetime License, you will get ALL future upgrades for free!

How do I upgrade my version?
Simply download the latest version from the website, close any running instance of XYplorer, and install the new version over your current one. Your configuration will not be overwritten, so your settings and personal license key remain intact.

Will one license cover all my computers?
Yes. One license (Standard or Lifetime) grants you the right to use XYplorer on any number and kind of devices.

Waiting for the License Key?
You just have purchased a license but (apparently) did not receive your license key by email within a few seconds? Here are some tips that might solve the issue: (1) Check your SPAM-folder. (2) If you paid by eCheck: It usually takes about 3 to 4 days until payment is completed. (3) If you paid via PayPal: Remember that your PayPal email account has been used as address if you did not state otherwise. (4) Make sure that your email address is correct and working. (5) If emailing is not possible for some reason, please contact support via the user forum: The license key can be sent to you via private message inside the forum.

Can't unlock trial version?
(1) The unlock dialog is found under menu Help | Unlock Trial Version... (2) The username is case-sensitive, so please check its spelling and capitalization. (3) Copy and paste the license key (do not type it to avoid typos). (4) If you purchased a Standard License, note that the Standard License was only introduced with version 6.40, so please upgrade to the latest version.

How do I upgrade from pre-v5.60 to v5.60 and later?
Registered users upgrading from a version earlier than 5.60 need a new license key to unlock XYplorer 5.60 and later! Get your new license key right in your browser here, or contact support.

Do you offer a lite version of XYplorer for free?
No. There has been a free version from Nov-2007 till May-2008 but it has been discontinued.

I bought my license years ago. Will it still unlock the latest version?
Yes. All licenses bought before October 2007 are Lifetime Licenses!
If you upgrade from a version earlier than 5.60 you will need a new license key. Get it here (at no cost).